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Unable to disarm during an alarm event #520

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rainepretorius opened this issue Nov 25, 2024 · 3 comments
Open

Unable to disarm during an alarm event #520

rainepretorius opened this issue Nov 25, 2024 · 3 comments
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bug Something isn't working to be confirmed Reported but not yet confirmed

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@rainepretorius
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Alarm system

Describe your panel model (ex: EVO192, Spectra SP4000, Magellan MG5050), access mode (Serial, IP150, etc..).
MG5050

Environment

  • Windows, Linux, RPI...
  • Python version
    Docker container

Git branch

Which Git branch you use. Did you tried "dev" branch? Please try before posting.
The one in the docker container

Describe the bug

A clear and concise description of what the bug is.

I am unable to disarm the alarm system when there is an alarm event that occurred. PAI stays stuck in the same state until I manually disarm the alarm via the keypad and restart the docker container. Else the Alarm Panel stays triggered.

To Reproduce

Steps to reproduce the behavior:

  1. Start script '...'
  2. Do something '....'
  3. See error

Logs

PLEASE DO NOT SEND LOGS IN CLEAR TEXT AS THEY MAY CONTAIN SENSITIVE INFORMATION
If you wish to add a log (which will greatly help us), please follow the following instructions:

  1. Go to https://keybase.io/encrypt
  2. Write to us
    1. Write 'jpbarraca' as the recipient if you have SP/MG panel
    2. Write 'yozik04' as the recipient if you have EVO panel
  3. Write your log or add a link to the log file (if using services such as dropbox).
  4. Click Encrypt
  5. Save the result to a text file and add it as an attachment.
@rainepretorius rainepretorius added bug Something isn't working to be confirmed Reported but not yet confirmed labels Nov 25, 2024
@yozik04
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yozik04 commented Nov 25, 2024

I have not seen this before probably some fresh firmware update has a bug. I can't do anything about it.

@rainepretorius
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Author

rainepretorius commented Nov 25, 2024 via email

@rainepretorius
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Author

Here is the weird issue in the logs where it disconnects just after the alarm event starts:

-----BEGIN PGP MESSAGE-----
Version: Keybase OpenPGP v2.1.13
Comment: https://keybase.io/crypto
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=vOwk
-----END PGP MESSAGE-----

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