Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Enhancement: Priority settings #17

Open
jalapeno777 opened this issue Feb 13, 2013 · 2 comments
Open

Enhancement: Priority settings #17

jalapeno777 opened this issue Feb 13, 2013 · 2 comments

Comments

@jalapeno777
Copy link

It would be great to be able to assign a permission to a group or individuals to have tickets sorted based on priority...maybe even color coded.

So say for donators I could assign a reportrts.priority flag to their group and wheneven they submit a request, their request is coloured differently than other requests and sorted to be displayed first before any tickets from people without that flag.

@Semajnad
Copy link

Hmmm, sounds like an interesting idea. I think our server would always perform on first come first serve basis though. But I like the thought.

@ProjectInfinity
Copy link
Owner

This has been suggested before and while I am kinda interested in doing something like this, it is not possible at this very moment.

When ReportRTS was made, it was made with ModTRS users in mind, now that ReportRTS seems to be the standard for large servers (like ModTRS used to be), I am in the position where I can start to change things around.

The database schema was not made with priorities in mind, for this to be possible the schema would have to be changed.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants