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Tickets auto expire / delete #5

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ProjectInfinity opened this issue Aug 17, 2012 · 0 comments
Open

Tickets auto expire / delete #5

ProjectInfinity opened this issue Aug 17, 2012 · 0 comments

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@ProjectInfinity
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From bukkitdev:

What is the enhancement in mind? How should it look and feel?

Hi, I have a VERY important feature request which the old ModTRS lacked. The idea is simple. Make tickets expire and auto delete/close after X amount of time in the config. This is so important for us, as we have a lot of players and the tickets that don't get answered just build up. Therefore by the time we get to them, they are 3 days old and obsolete. A simple auto cleanup feature would do wonders for us.

Please provide any additional information below.

I know you might say "just answer the tickets" or "delete them from the database" but this is all about ease of use. And by having old tickets clogging up the system, it can be quite daunting for moderators to see 300-400 tickets when really half of them was just new players "testing" the command.

I've subscribed to your plugin, im really interested in your work :)

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