Stays in loop on "Connecting..." when Array added

[Nolwin]

Hello !

We installed Pure1 Unplugged with the OVA version 1.0.1

In the dashboard of Pure1 Unplugged we added a new Array for manage our storage array PureStorage.
After created our array, it stays in loop on "Connecting..." .

Our management endpoint is valid.
The API Token is valid (POST Request success).

We thought a problem of MTU (here it's 1150), maybe the appliance have a limit ?

Or have you an another idea ?

Thank for your help,

[Pure-AdamuKaapan]

Hello @Nolwin , so sorry, I somehow missed this until now.

If you get a chance and the issue is still occurring, can you run puctl infra packlogs and upload the created .tar.gz file? You can also send by email ([email protected]) if you are uncomfortable posting them here.

Just checking: do metrics show up if you go to the main dashboard page? Or is that empty as well? That'll help me narrow down where the problem is.