paypal-error.html

---
layout: page
title: Error processing transaction with PayPal
description: There was an error processing your purchase with Paypal
permalink: /paypal-error
---

<!-- Slider Start -->
<section id="global-header-downloads">
  <div class="container">
    <div class="row">
      <div class="col-md-12">
        <div class="block">
          <h1>Ups! Sorry! </h1>
        </div>
      </div>
    </div>
  </div>
</section>

<section style="padding-top: 40px; padding-bottom: 40px">
  <div class="container">
      <div class="row">
        <div class="col-md-8 col-md-offset-2">
          <div class="block text-center">
            <h2>
              There was a problem processing your transaction!<br>
            </h2>
            <h2>
              <strong>Transaction ID:</strong> <span id="paypal-transaction-id"></span>
            </h2>
            <h2>
              <strong>Status Error:</strong> <span id="paypal-status-error"></span>
            </h2>
          </div>
        </div>
      <div class="col-md-1 text-center">
      </div>
      <div class="col-md-5 text-center">
            <div class="block">
  </div>
</section>

<section id="help" style="padding-top: 40px; padding-bottom: 60px; background: #4b4955; color:#fff">

  <div class="container">
      <div class="row">
        <div class="col-md-8 col-md-offset-2">
          <div class="block">
              <h1>
                Need help?
              </h1>
              <p>Please, try to repeat the purchase order. If the error still persists, open a ticket in our <a href="https://bitegarden.atlassian.net/servicedesk/customer/portal/1" target="_blank">support portal</a> and we will answer you as soon as possible.
              </p>
              <p>
              </p>
              <p class="text-center">
                <a class="btn btn-default btn-call-to-action fancybox" href="https://bitegarden.atlassian.net/servicedesk/customer/portal/1" target="_blank">Open a support request</a>
              </p>
            </div>
       </div>
    </div>
</div>
</section>

<section id="update-center-description">
  <div class="container">
    <div class="row">
      <div class="col-md-12">
      </div>
    </div>
  </div>
</section>



<script type="text/javascript">
  $(document).ready(function() {
    const queryString = window.location.search;
    const urlParams = new URLSearchParams(queryString);
    const paypalId = urlParams.get('paypal-transaction-id');
    const paypalError = urlParams.get('paypal-status-error');
    if (paypalId) {
      document.getElementById('paypal-transaction-id').textContent=paypalId;
    }
    else {
      document.getElementById('paypal-transaction-id').textContent="not found";
    }
    if (paypalError) {
      document.getElementById('paypal-status-error').textContent=paypalError;
    }
    else {
      document.getElementById('paypal-status-error').textContent="not found";
    }
  });
</script>