diff --git a/config.yml b/config.yml
index c85dc4a..eb59d90 100644
--- a/config.yml
+++ b/config.yml
@@ -11,8 +11,9 @@ pipeline:
     top_p: 0.0
 
 policies:
-- name: rasa.core.policies.flow_policy.FlowPolicy
-- name: rasa_plus.ml.EnterpriseSearchPolicy
-- name: rasa_plus.ml.IntentlessPolicy
+- name: FlowPolicy
+#- name: EnterpriseSearchPolicy
+#- name: IntentlessPolicy
 
 #  - name: RulePolicy
+assistant_id: 20240328-104951-patient-taco
diff --git a/data/flows/request_statement.yml b/data/flows/request_statement.yml
new file mode 100644
index 0000000..531f9e7
--- /dev/null
+++ b/data/flows/request_statement.yml
@@ -0,0 +1,11 @@
+flows:
+  request_statement:
+    description: The user needs to request a statement for a bank account.
+    name: request_statement
+    steps:
+      - collect: requested_account
+      - call: update_account_email_address
+      - collect: statement_date
+        ask_before_filling: true
+      - action: utter_statement_requested
+        next: END
\ No newline at end of file
diff --git a/data/flows/update_account_email_address.yml b/data/flows/update_account_email_address.yml
new file mode 100644
index 0000000..7fd9e00
--- /dev/null
+++ b/data/flows/update_account_email_address.yml
@@ -0,0 +1,9 @@
+flows:
+  update_account_email_address:
+    description: The user needs to update their email address for thier account.
+    name: update account email address
+    if: False
+    steps:
+      - collect: account_email_address
+      - action: utter_email_address_updated
+        next: END
\ No newline at end of file
diff --git a/domain/request_statement.yml b/domain/request_statement.yml
new file mode 100644
index 0000000..55a62d5
--- /dev/null
+++ b/domain/request_statement.yml
@@ -0,0 +1,19 @@
+version: "3.1"
+
+slots:
+  requested_account:
+    type: text
+    mappings:
+      - type: custom
+  statement_date:
+    type: text
+    mappings:
+      - type: custom
+  
+responses:
+  utter_ask_requested_account:
+    - text: "For which account would you like to request a statement?"
+  utter_ask_statement_date:
+    - text: "For which date would you like to request the statement?"
+  utter_statement_requested:
+    - text: "I have requested the statement for account {requested_account} for the date {statement_date}."
diff --git a/domain/update_account_email_address.yml b/domain/update_account_email_address.yml
new file mode 100644
index 0000000..b06427f
--- /dev/null
+++ b/domain/update_account_email_address.yml
@@ -0,0 +1,14 @@
+version: "3.1"
+
+slots:
+  account_email_address:
+    type: text
+    
+    mappings:
+      - type: custom
+
+responses:
+  utter_ask_account_email_address:
+    - text: "What is your new email address?"
+  utter_email_address_updated:
+    - text: "Your email address has been updated."
\ No newline at end of file
diff --git a/endpoints.yml b/endpoints.yml
index 4a6cf98..7731886 100644
--- a/endpoints.yml
+++ b/endpoints.yml
@@ -55,5 +55,5 @@ action_endpoint:
 #  password: password
 #  queue: queue
 #
-nlg:
-  type: rasa_plus.ml.ContextualResponseRephraser
+#nlg:
+#  type: rephrase