Name | Type | Description | Notes |
---|---|---|---|
id | Integer | [optional] | |
name | String | ||
location | SystemLocationReference | ||
department | SystemDepartmentReference | ||
inactive_flag | BOOLEAN | [optional] | |
sign_off_template | ServiceSignoffReference | [optional] | |
send_to_contact_flag | BOOLEAN | [optional] | |
contact_template | ServiceEmailTemplateReference | [optional] | |
send_to_resource_flag | BOOLEAN | [optional] | |
resource_template | ServiceEmailTemplateReference | [optional] | |
project_flag | BOOLEAN | [optional] | |
show_dependencies_flag | BOOLEAN | This field only shows if it is Project Board. | [optional] |
show_estimates_flag | BOOLEAN | This field only shows if it is Project Board. | [optional] |
board_icon | DocumentReference | [optional] | |
bill_tickets_after_closed_flag | BOOLEAN | [optional] | |
bill_ticket_separately_flag | BOOLEAN | [optional] | |
bill_unapproved_time_expense_flag | BOOLEAN | [optional] | |
override_billing_setup_flag | BOOLEAN | [optional] | |
dispatch_member | MemberReference | [optional] | |
service_manager_member | MemberReference | [optional] | |
duty_manager_member | MemberReference | [optional] | |
oncall_member | MemberReference | [optional] | |
work_role | WorkRoleReference | [optional] | |
work_type | WorkTypeReference | [optional] | |
bill_time | String | [optional] | |
bill_expense | String | [optional] | |
bill_product | String | [optional] | |
auto_close_status | ServiceStatusReference | [optional] | |
auto_assign_new_tickets_flag | BOOLEAN | [optional] | |
auto_assign_new_ec_tickets_flag | BOOLEAN | [optional] | |
auto_assign_new_portal_tickets_flag | BOOLEAN | [optional] | |
discussions_locked_flag | BOOLEAN | [optional] | |
time_entry_locked_flag | BOOLEAN | [optional] | |
notify_email_from | String | [optional] | |
notify_email_from_name | String | [optional] | |
closed_loop_discussions_flag | BOOLEAN | [optional] | |
closed_loop_resolution_flag | BOOLEAN | [optional] | |
closed_loop_internal_analysis_flag | BOOLEAN | [optional] | |
time_entry_discussion_flag | BOOLEAN | [optional] | |
time_entry_resolution_flag | BOOLEAN | [optional] | |
time_entry_internal_analysis_flag | BOOLEAN | [optional] | |
problem_sort | String | [optional] | |
resolution_sort | String | [optional] | |
internal_analysis_sort | String | [optional] | |
email_connector_allow_reopen_closed_flag | BOOLEAN | [optional] | |
email_connector_reopen_status | ServiceStatusReference | This field is only required when emailConnectorAllowReopenClosed is true | [optional] |
email_connector_reopen_resources_flag | BOOLEAN | This field can only be set when emailConnectorAllowReopenClosed is true | [optional] |
email_connector_new_ticket_no_match_flag | BOOLEAN | This field can only be set when emailConnectorAllowReopenClosed is true | [optional] |
email_connector_never_reopen_by_days_flag | BOOLEAN | This field can only be set when emailConnectorAllowReopenClosed is true | [optional] |
email_connector_reopen_days_limit | Integer | [optional] | |
use_member_display_name_flag | BOOLEAN | [optional] | |
send_to_cc_flag | BOOLEAN | [optional] | |
auto_assign_ticket_owner_flag | BOOLEAN | [optional] | |
closed_loop_all_flag | BOOLEAN | [optional] | |
all_sort | String | [optional] | |
_info | Metadata | Metadata of the entity | [optional] |