getCustomerInfo not returning the expected entitlements

[araujotadeu]

• I have updated Purchases SDK to the latest version
• I have read the Contribution Guidelines
• I have searched the Community
• I have read docs.revenuecat.com
• I have searched for existing Github issues

Describe the bug
Almost everytime the Purchases.sharedInstance.getCustomerInfo is called more them once in a row, or right after open the app it returns a CustomerInfo with no information, no entitlements, no products ( even if they really exist ). There is no error from the callback too, so it is as the execution worked but nothing was found ( what result in a wrong state of the app ).
I keep seeing the logs below in the console, but I'm not 100% sure if it is related to this since the callback not return an error.

Error acknowledging purchase. Will retry next queryPurchases. Error acknowledging purchase - DebugMessage: Item is not owned by the user.. ErrorCode: 8.

1. Environment
   1. Platform: Android
   2. SDK version: 7.10.1
   3. OS version: Android 14
   4. Android Studio version: Android Studio Ladybug | 2024.2.1 Patch 2

[RCGitBot]

👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

[WesleyClarkRC]

Hi! Could you share the debug logs from when you recreate the issue or an app user ID of a user who had this issue so that I can take a closer look on our end?