Not Authenticating

[jamesgagliardo]

Hello, I followed the install instructions and was able to navigate to the login page. However, I'm getting authentication error for any type of user when logging in. I've verified the OBIEE web services are working properly outside of Insights. Any help would be appreciated.

[mineshpatel1]

This is the second time recently that I have seen this behaviour, although that time we couldn't verify the web services outside of Insights, so might need a bit more information. So the application reports "Authentication Error" whenever you attempt to login?

When you verified the web services outside of Insights, did you use the same login credentials?

Is there any peculiar OBIEE security set up on the system?

[jamesgagliardo]

Thanks for getting back to me. Yes, I’m getting ‘Authentication Error’ when I attempt to login. I’ll dive in a bit more tomorrow when I’m in the office to see what errors it may be logging in Enterprise Manager. Jim Gagliardo Business Intelligence Developer [email protected]<mailto:[email protected]> 303-963-8961 [HA logo] From: Nesh Patel [mailto:[email protected]] Sent: Monday, September 04, 2017 2:17 AM To: RittmanMead/insights <[email protected]> Cc: Gagliardo, James <[email protected]>; Author <[email protected]> Subject: Re: [RittmanMead/insights] Not Authenticating (#7) This is the second time recently that I have seen this behaviour, although that time we couldn't verify the web services outside of Insights, so might need a bit more information. So the application reports "Authentication Error" whenever you attempt to login? When you verified the web services outside of Insights, did you use the same login credentials? Is there any peculiar OBIEE security set up on the system? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#7 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AeDy7Sgj6TkfpdaJ9HFdMN0HPP-N8lI9ks5se7HngaJpZM4PJR_w>.

[jamesgagliardo]

I solved this issue (sort of) by giving explicit rights to the BI Consumer group for each SOAP compenents under privledges.

[vrpkoduri]

We have AD/OAM Authentication enabled - We are getting Authentication Error. Any help on how do we solve this issue?
We are able to login to OBIEE with out issues. When we set Httpsonlycookies tag in instanceconfig.xml then we are not even able to login to OBIEE.

Please let us know how we can resolve the issue

[mineshpatel1]

Integration with AD should work fine. Please test you can access the web service directly (e.g. using SOAPUI or Fiddler) and see if there is a similar error.

[jamesgagliardo]

I found another issue with this great tool that I hope can be resolved. Any objects in subfolders of the subject area do not show up in the data source. Is there anything I need to do to enable that?

[mineshpatel1]

That is peculiar. By any chance, are you using the old syntax for declaring child objects in the presentation layer, or are you using the Child Tables feature? Only the latter is supported.

Also, please start a new issue for different problems, it is extremely helpful.

[jamesgagliardo]

Thanks. Let me check on this. I’ll start a new issue for this.

[sunnyobiee]

Is this authentication issue resolved ? If yes please let us know what steps need to be taken . Some time I was able to login but subject area pane keeps spinning .

[jamesgagliardo]

Yes. I was able to authenticate eventually. I had to add the user’s group to several privilege components under SOAP. Not sure exactly which one finally worked. We do, however, have an outstanding issue with Insights where subfolders within the subject area do not show up. Jim Gagliardo Business Intelligence Developer [email protected]<mailto:[email protected]> 303-963-8961 [HA logo] From: sunnyobiee [mailto:[email protected]] Sent: Wednesday, November 08, 2017 5:06 AM To: RittmanMead/insights <[email protected]> Cc: Gagliardo, James <[email protected]>; Author <[email protected]> Subject: Re: [RittmanMead/insights] Not Authenticating (#7) Is this authentication issue resolved ? If yes please let us know what steps need to be taken . Some time I was able to login but subject area pane keeps spinning . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#7 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AeDy7UvJ_sccjRZmqvRmsUQ7-hnKP8Tgks5s0ZlCgaJpZM4PJR_w>.

[sunnyobiee]

Can you share a screenshot of the steps you did. I'm logging in as weblogic user and i added this user to all the SOAP Components

that i can see under privileges tab .Still i'm not able to login .

[serdarguler]

The problem is about obiee 12c is no longer supporting getgroups service. I could manage to handle it with a little touch in the obiee.js "obiee.getAppRoles" javascript function.

[spkoes]

Same problem in 12.2.1.3. @serdarguler , which change have you did in obiee.js?

[ddwolf715]

Same problem in 12.2.1.x. @serdarguler , which change have you did in obiee.js?

[ddwolf715]

The problem is about obiee 12c is no longer supporting getgroups service. I could manage to handle it with a little touch in the obiee.js "obiee.getAppRoles" javascript function.

Same problem in 12.2.1.x. @serdarguler , which change have you did in obiee.js?

[serdarguler]

@ddwolf715 @spkoes

obiee.getAppRoles = function (successFunc, errFunc) {
        var soapMessage = obieeSOAPHeader();
        soapMessage += '<soapenv:Body><' + wsdl + ':getGroups><' + wsdl + ':member><' + wsdl + ':name>';
        soapMessage += sessionStorage.obieeUser + '</' + wsdl + ':name></' + wsdl + ':member>';
        soapMessage += '<' + wsdl + ':expandGroups>False</' + wsdl + ':expandGroups>';
        soapMessage += '<' + wsdl + ':sessionID>' + sessionStorage.obieeSessionId + '</' + wsdl + ':sessionID>';
        soapMessage += '</' + wsdl + ':getGroups></soapenv:Body></soapenv:Envelope>';
        wsCall('securityService', soapMessage, function (response) {
            var appRoles = [];
            var results = response.Body.getGroupsResult || { account: [] };
            if (results.account) {
                results.account.forEach(function (r) {
                    if (r.accountType == '4')
                        appRoles.push({ id: r.name, name: r.displayName });
                });
            }
            appRoles.push({ id: "BIServiceAdministrator", name: "BIServiceAdministrator" });
            appRoles.push({ id: "BIContentAuthor", name: "BIContentAuthor" });
            appRoles.push({ id: "BIConsumer", name: "BIConsumer" });
            appRoles.push({ id: "AuthenticatedUser", name: "AuthenticatedUser" });
            successFunc(appRoles);
        }, function (err) {
            var appRoles = [];
            appRoles.push({ id: "BIServiceAdministrator", name: "BIServiceAdministrator" });
            appRoles.push({ id: "BIContentAuthor", name: "BIContentAuthor" });
            appRoles.push({ id: "BIConsumer", name: "BIConsumer" });
            appRoles.push({ id: "AuthenticatedUser", name: "AuthenticatedUser" });
            successFunc(appRoles);
        });
    }

[ddwolf715]

@ddwolf715 @spkoes

obiee.getAppRoles = function (successFunc, errFunc) {
        var soapMessage = obieeSOAPHeader();
        soapMessage += '<soapenv:Body><' + wsdl + ':getGroups><' + wsdl + ':member><' + wsdl + ':name>';
        soapMessage += sessionStorage.obieeUser + '</' + wsdl + ':name></' + wsdl + ':member>';
        soapMessage += '<' + wsdl + ':expandGroups>False</' + wsdl + ':expandGroups>';
        soapMessage += '<' + wsdl + ':sessionID>' + sessionStorage.obieeSessionId + '</' + wsdl + ':sessionID>';
        soapMessage += '</' + wsdl + ':getGroups></soapenv:Body></soapenv:Envelope>';
        wsCall('securityService', soapMessage, function (response) {
            var appRoles = [];
            var results = response.Body.getGroupsResult || { account: [] };
            if (results.account) {
                results.account.forEach(function (r) {
                    if (r.accountType == '4')
                        appRoles.push({ id: r.name, name: r.displayName });
                });
            }
            appRoles.push({ id: "BIServiceAdministrator", name: "BIServiceAdministrator" });
            appRoles.push({ id: "BIContentAuthor", name: "BIContentAuthor" });
            appRoles.push({ id: "BIConsumer", name: "BIConsumer" });
            appRoles.push({ id: "AuthenticatedUser", name: "AuthenticatedUser" });
            successFunc(appRoles);
        }, function (err) {
            var appRoles = [];
            appRoles.push({ id: "BIServiceAdministrator", name: "BIServiceAdministrator" });
            appRoles.push({ id: "BIContentAuthor", name: "BIContentAuthor" });
            appRoles.push({ id: "BIConsumer", name: "BIConsumer" });
            appRoles.push({ id: "AuthenticatedUser", name: "AuthenticatedUser" });
            successFunc(appRoles);
        });
    }

@serdarguler
Thank you for your reply, the user is already logged in.