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CCai

Hebrew Call Center for MVP 1

Our bot is based on entity extraction and intent recognition. We're trying to find the entity the user talks about using a simple search of our synonyms list for each entity, and same process for reaching the action.

Our purpose is to create a Call Center chatbot, which determines what is the user's need and directing him into a known conversation flow. The conversation flow is based on our format which uses a simple format for creating a conversation(out for printing, and in for input).

Done:

  • Saving user's input for future. V
  • An option to go back when already in a flow. V
  • Printing a message when the bot didn't understand to input. V
  • Summary of input at the end of the conversation. V
  • Execute the action the user asked for. V

(python 3 required) To view our chat - 1) run hebChatbot\server.py 2) run SimpleWebSocketServer\SimpleExampleServer.py 3) view chatUI\index.html