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Enable Jitsi Video Call button on livechat box? #390

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carlo-fontanos opened this issue Apr 1, 2020 · 7 comments
Open

Enable Jitsi Video Call button on livechat box? #390

carlo-fontanos opened this issue Apr 1, 2020 · 7 comments

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@carlo-fontanos
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Hi,

We've recently configured and enabled Jitsi and we want to use it on the livechat, but there's no "Start Video Call" button:

image

How do we enable it?

Thanks,
Carl

@howest-ward
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+1

I'm facing the same issue. At the moment we copy the link from jitsi window and send it manually to the client.

But showing the button directly would be much better!

@adolfombarros
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I'm using my own jitsi server and I'm facing the same issue !! Any suggests ?

@carlo-fontanos
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Hello, any update on this?

@elrokket
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i am interested in this functionality, are any news about this?

@daebak74
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+1

@ateufel
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ateufel commented Jan 11, 2021

you can only start a video session as agent afaik, not as regular user in the livechat widget

@trieutran81
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+1

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7 participants