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Initial input message not translated (see attached .gif) #498

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JLNNN opened this issue Sep 21, 2020 · 5 comments
Open

Initial input message not translated (see attached .gif) #498

JLNNN opened this issue Sep 21, 2020 · 5 comments

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@JLNNN
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JLNNN commented Sep 21, 2020

Hey,

when I'm opening the livechat overlay widget and an agent is available, the initial message says "Type your message here". After writing some text and deleting it, it's translated correctly. Check attached .gif for more information.

initial input message not translated

Is that a bug? Can anyone confirm that current behaviour (in other languages)?

Thanks in advance,
JLNNN

@mcabrera-contenta
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I can confirm this also happens in Spanish

@jstemplewski
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The same in Polish.

The translation is not displayed correctly in two more cases.

  1. GDPR: Go to menu options → Forget/Remove my personal data to request the immediate removal of your data.
    rclivechat-0-gdpr
  2. Placeholder "Type your message here" in popout mode.
    rclivechat-1-popout

@dlecan
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dlecan commented Apr 29, 2021

I can confirm this bug

@Stephan-BER
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The same issue exists with German

@agency-w52
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agency-w52 commented Aug 2, 2021

Problem still exists in German. Any update to this?
BTW: after a chat has started, the input field placeholder is translated correctly...

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6 participants