diff --git a/src/components/App/index.js b/src/components/App/index.js
index 70813ba3d..45ad5e376 100644
--- a/src/components/App/index.js
+++ b/src/components/App/index.js
@@ -9,6 +9,7 @@ import ChatFinished from '../../routes/ChatFinished';
 import SwitchDepartment from '../../routes/SwitchDepartment';
 import GDPRAgreement from '../../routes/GDPRAgreement';
 import Register from '../../routes/Register';
+import SurveyFeedback from '../../routes/SurveyFeedback';
 import { Provider as StoreProvider, Consumer as StoreConsumer } from '../../store';
 import { visibility, isActiveSession } from '../helpers';
 import { setWidgetLanguage } from '../../lib/locale';
@@ -214,6 +215,7 @@ export class App extends Component {
 				<GDPRAgreement path="/gdpr" {...screenProps} />
 				<ChatFinished path="/chat-finished" {...screenProps} />
 				<SwitchDepartment path="/switch-department" {...screenProps} />
+				<SurveyFeedback path="/survey-feedback" {...screenProps} />
 			</Router>
 		);
 	}
diff --git a/src/components/Form/ExperienceRating/RatingEmojis/rating-value-1.png b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-1.png
new file mode 100644
index 000000000..4383cf455
Binary files /dev/null and b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-1.png differ
diff --git a/src/components/Form/ExperienceRating/RatingEmojis/rating-value-2.png b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-2.png
new file mode 100644
index 000000000..c9aa45675
Binary files /dev/null and b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-2.png differ
diff --git a/src/components/Form/ExperienceRating/RatingEmojis/rating-value-3.png b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-3.png
new file mode 100644
index 000000000..366f863a7
Binary files /dev/null and b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-3.png differ
diff --git a/src/components/Form/ExperienceRating/RatingEmojis/rating-value-4.png b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-4.png
new file mode 100644
index 000000000..ca87bc06b
Binary files /dev/null and b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-4.png differ
diff --git a/src/components/Form/ExperienceRating/RatingEmojis/rating-value-5.png b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-5.png
new file mode 100644
index 000000000..2ed1307d6
Binary files /dev/null and b/src/components/Form/ExperienceRating/RatingEmojis/rating-value-5.png differ
diff --git a/src/components/Form/ExperienceRating/index.js b/src/components/Form/ExperienceRating/index.js
new file mode 100644
index 000000000..8b1603bbe
--- /dev/null
+++ b/src/components/Form/ExperienceRating/index.js
@@ -0,0 +1,104 @@
+import { Component } from 'preact';
+import styles from './style';
+import { createClassName } from '../../helpers';
+import Rating1 from './RatingEmojis/rating-value-1.png';
+import Rating2 from './RatingEmojis/rating-value-2.png';
+import Rating3 from './RatingEmojis/rating-value-3.png';
+import Rating4 from './RatingEmojis/rating-value-4.png';
+import Rating5 from './RatingEmojis/rating-value-5.png';
+
+const ExperienceRatingItem = ({ value, label, description, checked, onChange }) => (
+	<div className={createClassName(styles, 'form__input-experience-rating__item')}>
+		<div className={createClassName(styles, 'form__input-experience-rating__input-container', { checked })}>
+			<input
+				type="radio"
+				name="experience-rating"
+				id={value}
+				value={value}
+				className={createClassName(styles, 'form__input-experience-rating__input')}
+				checked={checked}
+				onChange={onChange}
+			/>
+			<label className={createClassName(styles, 'form__input-experience-rating__label')} for={value}>
+				<img src={label} className={createClassName(styles, 'form__input-experience-rating__label-icon')}/>
+			</label>
+		</div>
+		{checked && <span className={createClassName(styles, 'form__input-experience-rating__description')}>{description}</span>}
+	</div>
+);
+
+export class ExperienceRating extends Component {
+	state = {
+		value: this.props.value,
+	}
+
+	handleChange = (event) => {
+		const { onChange } = this.props;
+		onChange && onChange(event);
+		this.setState({ value: event.target.value });
+	}
+
+	isChecked = (itemValue) => {
+		const { value } = this.state;
+		return value === itemValue;
+	}
+
+	generateRatingItems = () => {
+		const itemsData = [
+			{
+				value: "1",
+				label: Rating1,
+				description: "Very bad",
+				checked: this.isChecked('1')
+			},
+			{
+				value: "2",
+				label: Rating2,
+				description: "Bad",
+				checked: this.isChecked('2')
+			},
+			{
+				value: "3",
+				label: Rating3,
+				description: "Ok",
+				checked: this.isChecked('3')
+			},
+			{
+				value: "4",
+				label: Rating4,
+				description: "Good",
+				checked: this.isChecked('4')
+			},
+			{
+				value: "5",
+				label: Rating5,
+				description: "Awesome",
+				checked: this.isChecked('5')
+			}
+		];
+
+		return (itemsData.map(item =>
+			<ExperienceRatingItem
+				value={item.value}
+				label={item.label}
+				description={item.description}
+				onChange={this.handleChange}
+				checked={item.checked} />
+			)
+		);
+	}
+
+
+	render() {
+		return (
+			<div
+				className={[
+					createClassName(styles, 'form__input'),
+					createClassName(styles, 'form__input-experience-rating'),
+				].join(' ')}
+			>
+				{this.generateRatingItems()}
+			</div>
+		);
+	}
+}
diff --git a/src/components/Form/ExperienceRating/style.scss b/src/components/Form/ExperienceRating/style.scss
new file mode 100644
index 000000000..c031d0803
--- /dev/null
+++ b/src/components/Form/ExperienceRating/style.scss
@@ -0,0 +1,298 @@
+@import '~styles/colors';
+@import '~styles/variables';
+
+
+$form-item-margin-bottom: $default-gap;
+$form-item-inline-margin-left: $default-gap;
+
+$form-label-margin: ($default-gap / 3) 0;
+
+$form-label-color: $color-text-dark;
+$form-label-error-color: $color-red;
+
+$form-label-font-size: 0.75rem;
+$form-label-font-weight: 600;
+$form-label-line-height: 1rem;
+
+$form-description-margin: ($default-gap / 2) 0 0;
+
+$form-description-color: $color-text-grey;
+$form-description-error-color: $color-red;
+
+$form-description-font-size: 0.75rem;
+$form-description-font-weight: 500;
+$form-description-line-height: 1rem;
+
+$form-input-border-width: $default-border;
+$form-input-border-radius: $default-border-radius;
+$form-input-padding: (0.75 * $default-gap - $default-border);
+$form-input-small-padding: (0.25 * $default-gap - $default-border / 2) (0.75 * $default-gap - $default-border);
+
+$form-input-color: $color-text-dark;
+$form-input-placeholder-color: $color-text-light;
+$form-input-background-color: $bg-color-white;
+$form-input-border-color: $bg-color-grey;
+$form-input-focus-border-color: $color-text-dark;
+$form-input-hover-border-color: $color-text-light;
+$form-input-disabled-background-color: $bg-color-grey;
+$form-input-disabled-color: $color-text-light;
+$form-input-error-color: $color-red;
+$form-input-error-border-color: $color-red;
+
+$form-input-font-family: $font-family;
+$form-input-font-size: 0.875rem;
+$form-input-font-weight: 500;
+$form-input-line-height: 1.25rem;
+
+$form-input-disabled-opacity: $disabled-opacity;
+
+$form-input-select-arrow-size: $form-input-padding;
+$form-input-select-arrow-padding: $form-input-padding;
+
+$form-input-select-arrow-color: $color-text-light;
+
+.form__item {
+	display: flex;
+	flex-direction: column;
+
+	width: 100%;
+	margin-bottom: $form-item-margin-bottom;
+
+	&--inline {
+		flex-direction: row;
+		flex-wrap: wrap;
+		justify-content: flex-end;
+		align-items: center;
+
+		.form__label {
+			flex: 1 25%;
+		}
+
+		.form__label + .form__input {
+			flex: 3 75%;
+		}
+
+		.form__description {
+			flex: 0 75%;
+		}
+	}
+}
+
+.form__label {
+	margin: $form-label-margin;
+
+	color: $form-label-color;
+
+	font-size: $form-label-font-size;
+	font-weight: $form-label-font-weight;
+	text-align: left;
+	letter-spacing: 0;
+	line-height: $form-label-line-height;
+	white-space: nowrap;
+	text-overflow: ellipsis;
+
+	transition: color $default-time-animation;
+
+	&--error {
+		color: $form-label-error-color;
+	}
+}
+
+.form__description {
+	margin: $form-description-margin;
+
+	color: $form-description-color;
+
+	font-size: $form-description-font-size;
+	font-weight: $form-description-font-weight;
+	line-height: $form-description-line-height;
+
+	transition: color $default-time-animation;
+
+	&--error {
+		color: $form-description-error-color;
+	}
+}
+
+@mixin form__input-box {
+	border: $form-input-border-width solid $form-input-border-color;
+	border-radius: $form-input-border-radius;
+	padding: $form-input-padding;
+
+	color: $form-input-color;
+	background-color: $form-input-background-color;
+	outline: none;
+
+	font-family: $form-input-font-family;
+	font-size: $form-input-font-size;
+	font-weight: $form-input-font-weight;
+	line-height: $form-input-line-height;
+
+	transition: border-color $default-time-animation,
+		color $default-time-animation,
+		background-color $default-time-animation,
+		trasform $default-time-animation;
+
+	&:focus {
+		border-color: $form-input-focus-border-color;
+	}
+
+	&:hover {
+		border-color: $form-input-hover-border-color;
+	}
+
+	&--small {
+		padding: $form-input-small-padding;
+	}
+
+	&--disabled {
+		color: $form-input-disabled-color;
+		background-color: $form-input-disabled-background-color;
+		border-color: $form-input-border-color;
+
+		opacity: $form-input-disabled-opacity;
+		cursor: not-allowed;
+	}
+
+	&--error,
+	&--error:focus,
+	&--error:hover {
+		border-color: $form-input-error-border-color;
+		color: $form-input-error-color;
+	}
+}
+
+.form__input {
+	&-text,
+	&-password,
+	&-file {
+		@include form__input-box;
+
+		&::placeholder {
+			color: $form-input-placeholder-color;
+		}
+	}
+}
+
+.form__input-file {
+	&--hidden {
+		display: none;
+	}
+}
+
+textarea.form__input-text {
+	resize: none;
+}
+
+.form__input-select {
+	position: relative;
+	display: flex;
+	flex: 1;
+
+	&__select {
+		@include form__input-box;
+
+		flex: 1;
+
+		padding-right: (3 * $form-input-select-arrow-padding + $form-input-select-arrow-size);
+
+		color: $form-input-color;
+
+		-webkit-appearance: none;
+		-moz-appearance: none;
+		appearance: none;
+
+		&::-ms-expand {
+			display: none;
+		}
+
+		&--placeholder {
+			color: $form-input-placeholder-color;
+		}
+
+		&--small {
+			padding-right: (3 * $form-input-select-arrow-padding + $form-input-select-arrow-size);
+		}
+	}
+
+	&__option {
+		color: $form-input-color;
+	}
+
+	&__arrow {
+		position: absolute;
+		right: $form-input-select-arrow-padding;
+		top: 50%;
+
+		width: $form-input-select-arrow-size;
+		height: $form-input-select-arrow-size;
+
+		color: $form-input-select-arrow-color;
+
+		transform: translateY(-50%) translateY(2px);
+		pointer-events: none;
+	}
+}
+
+.form__input-experience-rating {
+	display: flex;
+	flex: 1;
+	flex-direction: row;
+	align-items: flex-start;
+	margin-bottom: $form-item-margin-bottom;
+
+	&__item {
+		display: flex;
+		flex: 1;
+		flex-direction: column;
+		align-items: center;
+		justify-content: center;
+		text-align: center;
+	}
+
+	&__input-container {
+		width: 48px;
+		height: 48px;
+		text-align: center;
+		line-height: 66px;
+		border-radius: 50%;
+		margin-bottom: 4px;
+		transition: background $default-time-animation;
+
+		&--checked {
+			background: #E1E5E8;
+		}
+	}
+
+	&__input {
+		display: none;
+	}
+
+	&__label {
+		width: 36px;
+		height: 36px;
+		color: #2F343D;
+		font-size: 36px;
+		text-align: center;
+		letter-spacing: 0;
+		line-height: 36px;
+		cursor: pointer;
+		user-select: none;
+
+		&:hover {
+			opacity: 0.9;
+		}
+	}
+
+	&__description {
+		color: #9EA2A8;
+		font-size: 10px;
+		font-weight: bold;
+		letter-spacing: 0.2px;
+		line-height: 16px;
+	}
+
+	&__label-icon {
+		width: inherit;
+	}
+}
diff --git a/src/i18n/af.json b/src/i18n/af.json
index 1fcd94fa9..9fdedd5a2 100644
--- a/src/i18n/af.json
+++ b/src/i18n/af.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Geen",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "opsies",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ar.json b/src/i18n/ar.json
index 2358b7426..cc45373e6 100644
--- a/src/i18n/ar.json
+++ b/src/i18n/ar.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "لا",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "خيارات",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/az.json b/src/i18n/az.json
index 5f40cdc48..4e12d75a5 100644
--- a/src/i18n/az.json
+++ b/src/i18n/az.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Yox",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Seçimlər",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/be_BY.json b/src/i18n/be_BY.json
index e1fc01109..5eb6ac3cf 100644
--- a/src/i18n/be_BY.json
+++ b/src/i18n/be_BY.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Няма",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Опцыі",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/bg.json b/src/i18n/bg.json
index beaebeb0e..18d2650e0 100644
--- a/src/i18n/bg.json
+++ b/src/i18n/bg.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Не",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Настроики",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/bs.json b/src/i18n/bs.json
index 3dc5d7232..3501b66d9 100644
--- a/src/i18n/bs.json
+++ b/src/i18n/bs.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Options",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ca.json b/src/i18n/ca.json
index 2bc12bef4..7a1ee5e2f 100644
--- a/src/i18n/ca.json
+++ b/src/i18n/ca.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opcions",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/cs.json b/src/i18n/cs.json
index aa2505c4c..21b8af51e 100644
--- a/src/i18n/cs.json
+++ b/src/i18n/cs.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Oddělení",
     "disable_notifications_dd6a3180": "Zakázat oznámení",
     "dismiss_this_alert_ea9b3104": "Zrušit toto upozornění",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Přetažením sem nahrajte soubor",
     "email_22a7d52d": "E-mail",
     "enable_notifications_a3daf4b1": "Povolit oznámení",
     "error_closing_chat_4c5e29d7": "Chyba při zavírání chatu.",
     "error_removing_user_data_ce507478": "Chyba při odstraňování uživatelských dat.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Chyba při zahájení nové konverzace: %{reason}",
     "expand_chat_a0045dbd": "Rozbalit chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Pole je povinné",
     "file_exceeds_allowed_size_of_size_bd65c389": "Soubor překračuje povolenou velikost%{size}.",
     "fileupload_error_9eedee68": "Chyba při nahrávání souboru",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Zapomenout/Odebrat mé údaje",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Přejít do **možnosti nabídky → Zapomenout/Odebrat mé osobní údaje** vyžádat okamžité odstranění Vašich osobních údajů.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Souhlasím",
     "i_need_help_with_61054e21": "Potřebuji pomoct s...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Pokud máte jakékoli další otázky, stačí stisknout tlačítko níže a zahájit nový chat",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nová konverzace",
     "no_available_agents_to_transfer_3ae30cec": "Nejsou k dispozici žádní dostupní operátoři pro přenos",
     "no_e16d9132": "Ne",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Volby",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Řekněte nám prosím nějaké informace pro zahájení chatu",
diff --git a/src/i18n/cy.json b/src/i18n/cy.json
index 89a00aed3..e2ed8af3e 100644
--- a/src/i18n/cy.json
+++ b/src/i18n/cy.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Na",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Dewisiadau",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/da.json b/src/i18n/da.json
index cd5e9c945..1b407556b 100644
--- a/src/i18n/da.json
+++ b/src/i18n/da.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nej",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Indstillinger",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/de.json b/src/i18n/de.json
index e694fa34a..a69bf25a9 100644
--- a/src/i18n/de.json
+++ b/src/i18n/de.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Abteilungen",
     "disable_notifications_dd6a3180": "Benachrichtigungen deaktivieren",
     "dismiss_this_alert_ea9b3104": "Diese Warnung schließen",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Datei zum hochladen, hierhin ziehen",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Benachrichtigungen aktivieren",
     "error_closing_chat_4c5e29d7": "Fehler, schließe chat",
     "error_removing_user_data_ce507478": "Fehler, lösche Nutzer Daten",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Fehler starte eine neue Konversation: %{reason}",
     "expand_chat_a0045dbd": "Chat vergrößern",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Die Datei überschreitet die maximal erlaubte Größe von: %{size}.",
     "fileupload_error_9eedee68": "Datei Upload Fehler",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Vergiss/Lösche meine Daten",
     "gdpr_8b366c2b": "DSGVO",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Gehe zu **Menü Optionen → Vergiss/Lösche meine Daten** um die sofortige Löschung Ihrer Daten zu beantragen.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Ich stimme zu",
     "i_need_help_with_61054e21": "Ich brauche Hilfe mit...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Falls Sie noch Fragen haben, drücken Sie einfach unten den Knopf, um einen neuen Chat zu beginnen.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Neuer Chat",
     "no_available_agents_to_transfer_3ae30cec": "Keine verfügbaren Mitarbeiter/innen zum übertragen",
     "no_e16d9132": "Nein",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Optionen",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Bitte nennen Sie uns ein paar Informationen um den Chat zu beginnen",
diff --git a/src/i18n/de_AT.json b/src/i18n/de_AT.json
index e737e5b5d..7d0cda39e 100644
--- a/src/i18n/de_AT.json
+++ b/src/i18n/de_AT.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nein",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Optionen",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/default.json b/src/i18n/default.json
index 7c67a198d..e3664b4cd 100644
--- a/src/i18n/default.json
+++ b/src/i18n/default.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Options",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/el.json b/src/i18n/el.json
index 9706ddfdb..d6c2d5171 100644
--- a/src/i18n/el.json
+++ b/src/i18n/el.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Όχι",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Επιλογές",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/en.json b/src/i18n/en.json
index 48bdf09e2..684a4fd98 100644
--- a/src/i18n/en.json
+++ b/src/i18n/en.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Options",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/eo.json b/src/i18n/eo.json
index f91a2d3e0..5b4e70606 100644
--- a/src/i18n/eo.json
+++ b/src/i18n/eo.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ne",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opcioj",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/es.json b/src/i18n/es.json
index 897724b45..6bb94637a 100644
--- a/src/i18n/es.json
+++ b/src/i18n/es.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departmentos",
     "disable_notifications_dd6a3180": "Desactivar notificaciones",
     "dismiss_this_alert_ea9b3104": "Descartar esta alerta",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Arrastre aquí para subir un archivo",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Activar notificaciones",
     "error_closing_chat_4c5e29d7": "Error cerrando el chat.",
     "error_removing_user_data_ce507478": "Error removiendo datos de usuario.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error comenzado una nueva conversación: %{reason}",
     "expand_chat_a0045dbd": "Expandir chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "El archivo excede el tamaño permitido %{size}.",
     "fileupload_error_9eedee68": "Error en subida de archivo",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Olvidar/Eliminar mis datos",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Ir al **menu optiones → Olvidar/Eliminar mis datos** para solicitar la inmediata remoción de tus datos.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Acepto",
     "i_need_help_with_61054e21": "Necesito ayuda con...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Si tiene otra pregunta, simplemente presione el botón a continuación para iniciar un nuevo chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nuevo Chat",
     "no_available_agents_to_transfer_3ae30cec": "No hay agentes disponibles para transferir",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opciones",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Por favor, ingrese alguna información para iniciar el chat",
diff --git a/src/i18n/et.json b/src/i18n/et.json
index b08f5b16f..6a599fb1e 100644
--- a/src/i18n/et.json
+++ b/src/i18n/et.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ei",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Valikud",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/eu.json b/src/i18n/eu.json
index 062f6711c..3fbfb9aa4 100644
--- a/src/i18n/eu.json
+++ b/src/i18n/eu.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ez",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Aukerak",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/fa.json b/src/i18n/fa.json
index 2e3be5b88..ae2b157c0 100644
--- a/src/i18n/fa.json
+++ b/src/i18n/fa.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "بخش ها",
     "disable_notifications_dd6a3180": "غیرفعال کردن ناتیفیکیشن ها",
     "dismiss_this_alert_ea9b3104": "نادیده گرفتن این هشدار",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "فایل را اینجا رها کنید",
     "email_22a7d52d": "ایمیل",
     "enable_notifications_a3daf4b1": "فعال کردن ناتیفیکیشن ها",
     "error_closing_chat_4c5e29d7": "خطا در بستن گفتگو.",
     "error_removing_user_data_ce507478": "خطا در حذف اطلاعات کاربر.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "خطا در ایجاد گفتگوی جدید: %{reason}",
     "expand_chat_a0045dbd": "گسترش گفتگو",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "حجم فایل بیشتر از حد مجاز (%{size}) است.",
     "fileupload_error_9eedee68": "خطا در آپلود فایل",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "حذف اطلاعات من",
     "gdpr_8b366c2b": "مقررات عمومی حفاظت از داده اتحادیه اروپا (GDPR)",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "به **menu options → Forget/Remove my personal data** بروید تا درخواست حذف بلافاصله ی اطلاعات خود را بدهید",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "موافقم",
     "i_need_help_with_61054e21": "نیاز به کمک در بخش زیر را دارم",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "اگر هرگونه سوال دیگری دارید، بر روی دکمه ی زیر کلیک کنید تا یک گفتگو آغاز شود",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "گفتگوی جدید",
     "no_available_agents_to_transfer_3ae30cec": "هیچ پشتیبانی برای انتقال در دسترس نیست",
     "no_e16d9132": "خیر",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "باشد",
     "options_3ab0ea65": "گزینه ها",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "لطفاً برای شروع گپ اطلاعاتی را به ما بدهید",
diff --git a/src/i18n/fi.json b/src/i18n/fi.json
index d1ae08aab..bcb26af25 100644
--- a/src/i18n/fi.json
+++ b/src/i18n/fi.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ei",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Valinnat",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/fr.json b/src/i18n/fr.json
index f9dc39458..dab49d430 100644
--- a/src/i18n/fr.json
+++ b/src/i18n/fr.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Départements",
     "disable_notifications_dd6a3180": "Désactiver les notifications",
     "dismiss_this_alert_ea9b3104": "Effacer cette alerte",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Déposer ici pour envoyer un fichier",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Activer les notifications",
     "error_closing_chat_4c5e29d7": "Erreur lors de la fermeture de la conversation.",
     "error_removing_user_data_ce507478": "Erreur lors de la suppression des données utilisateur.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Erreur lors de la création d'une nouvelle conversation : %{reason}",
     "expand_chat_a0045dbd": "Agrandir le chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Champ requis",
     "file_exceeds_allowed_size_of_size_bd65c389": "Le fichier dépasse la taille autorisée de %{size}.",
     "fileupload_error_9eedee68": "Erreur d'envoi",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Oublier/Supprimer mes données personnelles",
     "gdpr_8b366c2b": "RGPD",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Ouvrir **menu options → Oublier/Supprimer mes données personnelles** pour demander la suppression immédiate de vos données personnelles.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "J'accepte",
     "i_need_help_with_61054e21": "J'ai besoin d'aide pour...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Si vous avez une autre question, cliquez sur le bouton ci-dessous pour démarrer une nouvelle conversation.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nouvelle Conversation",
     "no_available_agents_to_transfer_3ae30cec": "Aucun agent disponible pour un transfert",
     "no_e16d9132": "Non",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Options",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Veuillez nous donner quelques informations pour démarrer la conversation",
diff --git a/src/i18n/he.json b/src/i18n/he.json
index 519e73865..5995eb6ef 100644
--- a/src/i18n/he.json
+++ b/src/i18n/he.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "מחלקות",
     "disable_notifications_dd6a3180": "בטל התראות",
     "dismiss_this_alert_ea9b3104": "הסר אזהרה",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "זרוק כאן את הקובץ",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "הפעל התראות",
     "error_closing_chat_4c5e29d7": "שגיאה בסגירת הצ'אט.",
     "error_removing_user_data_ce507478": "שגיאה בהסרת המידע.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "לא הצלחנו ליצור שיחה חדשה: %{reason}",
     "expand_chat_a0045dbd": "הרחב צ'אט",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "הקובץ חורג מגודל %{size}.",
     "fileupload_error_9eedee68": "שגיאה בהעלאת הקובץ",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "אני מסכים",
     "i_need_help_with_61054e21": "אני צריך עזרה עם...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "אם יש לך שאלות כלשהם, לחץ על הכפתור למטה בכדי להתחיל צ'אט.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "צ'אט חדש",
     "no_available_agents_to_transfer_3ae30cec": "אין סוכנים פנויים בכדי להעביר",
     "no_e16d9132": "לא",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "אוקיי",
     "options_3ab0ea65": "אפשרויות",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "אנא שלחו לנו מידע בכדי להתחיל בצ'אט.",
diff --git a/src/i18n/hr.json b/src/i18n/hr.json
index 289ca6f7b..5022b35b6 100644
--- a/src/i18n/hr.json
+++ b/src/i18n/hr.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ne",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opcije",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/hu.json b/src/i18n/hu.json
index 3a4d3b396..b026742c4 100644
--- a/src/i18n/hu.json
+++ b/src/i18n/hu.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nem",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Beállítások",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/id.json b/src/i18n/id.json
index 0a1cba83a..7a11ca665 100644
--- a/src/i18n/id.json
+++ b/src/i18n/id.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Tidak",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Pilihan",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/it.json b/src/i18n/it.json
index d348278b1..681ba9072 100644
--- a/src/i18n/it.json
+++ b/src/i18n/it.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Dipartimenti",
     "disable_notifications_dd6a3180": "Disabilita notifiche",
     "dismiss_this_alert_ea9b3104": "Rimuovi questo avviso",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Rilascia qui per caricare un file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Abilita notifiche",
     "error_closing_chat_4c5e29d7": "Errore durante la chiusura della chat.",
     "error_removing_user_data_ce507478": "Errore durante la rimozione dei dati personali.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Errore durante la creazione di una nuova conversazione: %{reason}",
     "expand_chat_a0045dbd": "Espandi chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Il file supera la dimensione massima consentita di %{size}.",
     "fileupload_error_9eedee68": "FileUpload Errore",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Dimentica/Rimuovi i miei dati",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Vai su **menu opzioni → Dimentica/Rimuovi i miei dati personali** per richiedere l'immediata cancellazione dei tuoi dati.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Sono Daccordo",
     "i_need_help_with_61054e21": "Ho bisogno di aiuto con...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Se hai altre domande ti basta premere il tasto sotto per iniziare una nuova chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nuova Chat",
     "no_available_agents_to_transfer_3ae30cec": "Nessun agente disponibile per il trasferimento",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opzioni",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Per favore, forniscici alcune informazioni per cominciare la chat",
diff --git a/src/i18n/ja.json b/src/i18n/ja.json
index 108838f18..ef8395a62 100644
--- a/src/i18n/ja.json
+++ b/src/i18n/ja.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "担当部署",
     "disable_notifications_dd6a3180": "通知を無効にする",
     "dismiss_this_alert_ea9b3104": "アラートを閉じる",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "ここにドロップしてファイルをアップロードします",
     "email_22a7d52d": "メールアドレス",
     "enable_notifications_a3daf4b1": "通知を有効にする",
     "error_closing_chat_4c5e29d7": "チャット終了時にエラーが発生しました。",
     "error_removing_user_data_ce507478": "データ削除中にエラーが発生しました。",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "チャット開始時にエラーが発生しました: %{reason}",
     "expand_chat_a0045dbd": "チャットを最大化",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "必須項目",
     "file_exceeds_allowed_size_of_size_bd65c389": "ファイルの許容サイズ (%{size}) を超えています。",
     "fileupload_error_9eedee68": "ファイルのアップロードエラー",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "データを削除",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "**オプション → 個人データを削除** に移動してデータの即時削除をリクエストします。",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "同意する",
     "i_need_help_with_61054e21": "担当部署",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "ほかに質問がある場合は、下のボタンを押して新しいチャットを開始してください。",
diff --git a/src/i18n/km.json b/src/i18n/km.json
index fb99411ff..2ad266fc5 100644
--- a/src/i18n/km.json
+++ b/src/i18n/km.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "ទេ",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "ជម្រើស",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ko.json b/src/i18n/ko.json
index 4c1cd2904..42ba28256 100644
--- a/src/i18n/ko.json
+++ b/src/i18n/ko.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "아니오",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "옵션",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ku.json b/src/i18n/ku.json
index fcefe70b9..73336d02a 100644
--- a/src/i18n/ku.json
+++ b/src/i18n/ku.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Na",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Vebijêrkên",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/lo.json b/src/i18n/lo.json
index 7a3b74489..83df5689a 100644
--- a/src/i18n/lo.json
+++ b/src/i18n/lo.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "ຕົວເລືອກ",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/lt.json b/src/i18n/lt.json
index 8898ee458..da9101232 100644
--- a/src/i18n/lt.json
+++ b/src/i18n/lt.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nėra",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Galimybės",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/lv.json b/src/i18n/lv.json
index 5fdd8461f..ecc3c66ed 100644
--- a/src/i18n/lv.json
+++ b/src/i18n/lv.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nr.",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Iespējas",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/mn.json b/src/i18n/mn.json
index 17a1fa980..c98763204 100644
--- a/src/i18n/mn.json
+++ b/src/i18n/mn.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Үгүй",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Сонголтууд",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ms_MY.json b/src/i18n/ms_MY.json
index b2a293cc0..c88d8175a 100644
--- a/src/i18n/ms_MY.json
+++ b/src/i18n/ms_MY.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Tidak",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Pilihan",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/nl.json b/src/i18n/nl.json
index ce6518b21..d4c9f42a1 100644
--- a/src/i18n/nl.json
+++ b/src/i18n/nl.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Afdelingen",
     "disable_notifications_dd6a3180": "Meldingen uitschakelen",
     "dismiss_this_alert_ea9b3104": "Deze waarschuwing negeren",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop hier je bestand om deze op te laden",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Notificaties aanzetten",
     "error_closing_chat_4c5e29d7": "Fout bij sluiten van chat.",
     "error_removing_user_data_ce507478": "Fout bij verwijderen van gebruikersgegevens.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Fout bij het starten van een nieuw gesprek: %{reason}",
     "expand_chat_a0045dbd": "Chat uitbreiden",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Bestand overschrijdt de toegestane grootte van %{size}.",
     "fileupload_error_9eedee68": "Fout bij het opladen",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Vergeet/verwijder mijn gegevens",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Ga naar **optie menu → Vergeet/verwijder mijn gegevens** om een aanvraag te doen om je gegevens te verwijderen.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Ik ga akkoord",
     "i_need_help_with_61054e21": "Ik heb hulp nodig met...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Als je nog andere vragen hebt, druk dan op de onderstaande knop om een nieuwe chat te starten.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nieuwe chat",
     "no_available_agents_to_transfer_3ae30cec": "Er zijn geen beschikbare medewerkers om naar over te dragen",
     "no_e16d9132": "Nee",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opties",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Vertel ons wat informatie om de chat te starten",
diff --git a/src/i18n/no.json b/src/i18n/no.json
index 8f8e0d9b4..0fac5c82f 100644
--- a/src/i18n/no.json
+++ b/src/i18n/no.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nei",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Egenskaper",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/pl.json b/src/i18n/pl.json
index 1944c1c04..981ece8a6 100644
--- a/src/i18n/pl.json
+++ b/src/i18n/pl.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Działy",
     "disable_notifications_dd6a3180": "Wyłącz powiadomienia",
     "dismiss_this_alert_ea9b3104": "Odrzuć powiadomienie",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Upuść tutaj, aby przesłać plik",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Włącz powiadomienia",
     "error_closing_chat_4c5e29d7": "Wystąpił błąd podczas zamykania rozmowy.",
     "error_removing_user_data_ce507478": "Wystąpił błąd podczas usuwania danych.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Wystąpił błąd podczas tworzenia rozmowy: %{reason}",
     "expand_chat_a0045dbd": "Otwórz w nowym oknie",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Plik przekroczył dopuszczalny rozmiar %{size}.",
     "fileupload_error_9eedee68": "Błąd podczas wysyłania pliku",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Zapomnij/Usuń moje dane",
     "gdpr_8b366c2b": "RODO",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Idź do **Opcje → Zapomnij/Usuń moje dane**, aby usunąć dane dotyczące rozmowy.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Zgadzam się",
     "i_need_help_with_61054e21": "Potrzebuję pomocy...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Jeśli masz jeszcze jakieś pytania, naciśnij poniższy przycisk, aby rozpocząć rozmowę.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Nowa rozmowa",
     "no_available_agents_to_transfer_3ae30cec": "Żaden konsultant nie jest dostępny",
     "no_e16d9132": "Nie",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opcje",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Wyślij wiadomość, aby rozpocząć rozmowę",
diff --git a/src/i18n/pt.json b/src/i18n/pt.json
index 4dac0472f..06c2d7f2b 100644
--- a/src/i18n/pt.json
+++ b/src/i18n/pt.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Não",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opções",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/pt_BR.json b/src/i18n/pt_BR.json
index f01358ccd..6743dbc49 100644
--- a/src/i18n/pt_BR.json
+++ b/src/i18n/pt_BR.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departamentos",
     "disable_notifications_dd6a3180": "Disabilitar notificações",
     "dismiss_this_alert_ea9b3104": "Ignorar este alerta",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "E-mail",
     "enable_notifications_a3daf4b1": "Habilitar notificações",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Erro ao remover os dados do usuário.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Erro ao iniciar nova conversa: %{reason}",
     "expand_chat_a0045dbd": "Expandir chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Campo obrigatório",
     "file_exceeds_allowed_size_of_size_bd65c389": "Arquivo excede o tamanho permitido de %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Esquecer/remover meus dados pessoais",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Vá para o menu **opções → Esquecer/remover meus dados pessoais** para solicitar a remoção imediata dos seus dados.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Concordo",
     "i_need_help_with_61054e21": "Preciso de ajuda com...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Se você tiver qualquer outras dúvidas, basta pressionar o botão abaixo para iniciar um novo chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Novo Chat",
     "no_available_agents_to_transfer_3ae30cec": "Não há agentes disponíveis para transferência",
     "no_e16d9132": "Não",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opções",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Por favor, nos passe algumas informações antes de iniciar o chat",
diff --git a/src/i18n/ro.json b/src/i18n/ro.json
index 69e8f05f6..68e8cc417 100644
--- a/src/i18n/ro.json
+++ b/src/i18n/ro.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nu",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opțiuni",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
@@ -79,4 +84,4 @@
     "your_spot_is_spot_a35cd288": "Your spot is #%{spot}",
     "your_spot_is_spot_estimated_wait_time_estimatedwai_d0ff46e0": "Your spot is #%{spot} (Estimated wait time: %{estimatedWaitTime})"
   }
-}
+}
\ No newline at end of file
diff --git a/src/i18n/ru.json b/src/i18n/ru.json
index b0d8495cc..57e3f92e9 100644
--- a/src/i18n/ru.json
+++ b/src/i18n/ru.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Отделы",
     "disable_notifications_dd6a3180": "Выключить оповещение",
     "dismiss_this_alert_ea9b3104": "Пропустить данное предупреждение",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Бросить сюда файл для загрузки",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Включить оповещения",
     "error_closing_chat_4c5e29d7": "Ошибка закрытия чата.",
     "error_removing_user_data_ce507478": "Ошибка удаления пользовательских данных.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Ошибка при запуске нового диалога: %{reason}",
     "expand_chat_a0045dbd": "Развернуть окно чата",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Файл превышает разрешенный размер в %{size}.",
     "fileupload_error_9eedee68": "Ошибка загрузки файла",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Забыть/удалить мои данные",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Перейти **меню опции →  Забыть/удалить мои персональные данные**, чтобы запросить немедленное удаление ваших данных.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Я согласен",
     "i_need_help_with_61054e21": "Мне требуется помощь с...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Если у вас есть еще вопросы, нажмите на кнопку ниже, чтобы начать новый чат.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Новый чат",
     "no_available_agents_to_transfer_3ae30cec": "Нет доступных операторов для передачи",
     "no_e16d9132": "Нет",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Параметры",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Пожалуйста, расскажите о себе прежде чем, начать чат",
diff --git a/src/i18n/sk_SK.json b/src/i18n/sk_SK.json
index d9f6a1c73..d909ff6b0 100644
--- a/src/i18n/sk_SK.json
+++ b/src/i18n/sk_SK.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Žiadny",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Možnosti",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/sl_SI.json b/src/i18n/sl_SI.json
index ba25f96fa..2e3ad65d4 100644
--- a/src/i18n/sl_SI.json
+++ b/src/i18n/sl_SI.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ne",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Možnosti",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/sq.json b/src/i18n/sq.json
index b24cb49fd..aba38d306 100644
--- a/src/i18n/sq.json
+++ b/src/i18n/sq.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "jo",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Opsione",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/sr.json b/src/i18n/sr.json
index a5401ea70..416f0a45d 100644
--- a/src/i18n/sr.json
+++ b/src/i18n/sr.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Одељења",
     "disable_notifications_dd6a3180": "Искључи обавештења",
     "dismiss_this_alert_ea9b3104": "Одбаци ово обавештење",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Превуци овде за слање датотеке",
     "email_22a7d52d": "E-пошта",
     "enable_notifications_a3daf4b1": "Омогући обавештења",
     "error_closing_chat_4c5e29d7": "Грешка приликом завршетка разговора.",
     "error_removing_user_data_ce507478": "Грешка приликом уклањања корисничких података.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Грешка приликом започињања новог разговора: %{reason}",
     "expand_chat_a0045dbd": "Прошири прозор разговора",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "Датотека превазилази дозвољену величину од %{size}.",
     "fileupload_error_9eedee68": "Греша пирликом слања датотеке",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Уклони моје податке",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Идите на **menu options → Forget/Remove my personal data** да захтевате уклањање Ваших података.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "Слажем се",
     "i_need_help_with_61054e21": "Потребна ми је помоћ са...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "Уколико имате других питања, само притисните дугме испод да започенете нови разговор.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "Нови разговор",
     "no_available_agents_to_transfer_3ae30cec": "Тренутно нема доступних оператера",
     "no_e16d9132": "Ne",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "У реду",
     "options_3ab0ea65": "Опције",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Молим Вас, унесите следеће информације за почетак разговора",
diff --git a/src/i18n/sv.json b/src/i18n/sv.json
index a8ec232bb..26861444b 100644
--- a/src/i18n/sv.json
+++ b/src/i18n/sv.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Nej",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Inställningar",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ta_IN.json b/src/i18n/ta_IN.json
index 9943f6943..8293019e0 100644
--- a/src/i18n/ta_IN.json
+++ b/src/i18n/ta_IN.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "இல்லை",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "விருப்பங்கள்",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/th_TH.json b/src/i18n/th_TH.json
index 2d2de6432..9643670ac 100644
--- a/src/i18n/th_TH.json
+++ b/src/i18n/th_TH.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "ไม่",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "ตัวเลือก",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/tr.json b/src/i18n/tr.json
index 1427113eb..2b68caa65 100644
--- a/src/i18n/tr.json
+++ b/src/i18n/tr.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Hayır",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Seçenekler",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/ug.json b/src/i18n/ug.json
index 48bc7eedc..e1e92b75f 100644
--- a/src/i18n/ug.json
+++ b/src/i18n/ug.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "No",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Options",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/uk.json b/src/i18n/uk.json
index 8b7111d69..69901ad29 100644
--- a/src/i18n/uk.json
+++ b/src/i18n/uk.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Ні",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Параметри",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/vi_VN.json b/src/i18n/vi_VN.json
index 1f638eb73..7c1f7760c 100644
--- a/src/i18n/vi_VN.json
+++ b/src/i18n/vi_VN.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "Không",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "Tùy chọn",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/zh.json b/src/i18n/zh.json
index c895f32c5..65888e794 100644
--- a/src/i18n/zh.json
+++ b/src/i18n/zh.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "否",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "选项",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/zh_HK.json b/src/i18n/zh_HK.json
index 8622080a1..2b77f0325 100644
--- a/src/i18n/zh_HK.json
+++ b/src/i18n/zh_HK.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "否",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "選項",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/i18n/zh_TW.json b/src/i18n/zh_TW.json
index 24cc61f37..f8376e76c 100644
--- a/src/i18n/zh_TW.json
+++ b/src/i18n/zh_TW.json
@@ -19,13 +19,16 @@
     "departments_3826b025": "Departments",
     "disable_notifications_dd6a3180": "Disable notifications",
     "dismiss_this_alert_ea9b3104": "Dismiss this alert",
+    "do_you_have_anything_to_say_leave_your_opinion_her_1cceac8": "Do you have anything to say? Leave your opinion here (optional)",
     "drop_here_to_upload_a_file_e5f4dd60": "Drop here to upload a file",
     "email_22a7d52d": "Email",
     "enable_notifications_a3daf4b1": "Enable notifications",
     "error_closing_chat_4c5e29d7": "Error closing chat.",
     "error_removing_user_data_ce507478": "Error removing user data.",
+    "error_saving_feedback_cfa6151b": "Error Saving Feedback",
     "error_starting_a_new_conversation_reason_a1b491a1": "Error starting a new conversation: %{reason}",
     "expand_chat_a0045dbd": "Expand chat",
+    "feedback_6dcc1991": "Feedback",
     "field_required_fc5c6b05": "Field required",
     "file_exceeds_allowed_size_of_size_bd65c389": "File exceeds allowed size of %{size}.",
     "fileupload_error_9eedee68": "FileUpload Error",
@@ -33,6 +36,7 @@
     "forget_remove_my_data_e1d68cdd": "Forget/Remove my data",
     "gdpr_8b366c2b": "GDPR",
     "go_to_menu_options_forget_remove_my_personal_data__99c40934": "Go to **menu options → Forget/Remove my personal data** to request the immediate removal of your data.",
+    "how_would_you_rate_your_experience_2075d366": "How would you rate your experience?",
     "i_agree_df2ecbd4": "I Agree",
     "i_need_help_with_61054e21": "I need help with...",
     "if_you_have_any_other_questions_just_press_the_but_ceaadfa0": "If you have any other questions, just press the button below to start a new chat.",
@@ -50,6 +54,7 @@
     "new_chat_f525c39e": "New Chat",
     "no_available_agents_to_transfer_3ae30cec": "No available agents to transfer",
     "no_e16d9132": "否",
+    "no_thanks_de9df7aa": "No, thanks",
     "ok_c47544a2": "OK",
     "options_3ab0ea65": "選項",
     "please_tell_us_some_information_to_start_the_chat_ac135cbb": "Please, tell us some information to start the chat",
diff --git a/src/lib/room.js b/src/lib/room.js
index ff7d7b49e..dbd5b5edb 100644
--- a/src/lib/room.js
+++ b/src/lib/room.js
@@ -12,14 +12,22 @@ import { normalizeAgent } from './api';
 
 const commands = new Commands();
 
+export const endChat = async () => {
+	await loadConfig();
+	parentCall('callback', 'chat-ended');
+	route('/chat-finished');
+};
+
 export const closeChat = async ({ transcriptRequested } = {}) => {
 	if (!transcriptRequested) {
 		await handleTranscript();
 	}
-
-	await loadConfig();
-	parentCall('callback', 'chat-ended');
-	route('/chat-finished');
+	const { config } = store.state;
+	if (config.settings.showFeedbackForm) {
+		route('/survey-feedback');
+	} else {
+		await endChat();
+	}
 };
 
 const processMessage = async (message) => {
diff --git a/src/routes/Chat/container.js b/src/routes/Chat/container.js
index 24cf55c26..750ebeede 100644
--- a/src/routes/Chat/container.js
+++ b/src/routes/Chat/container.js
@@ -180,6 +180,8 @@ export class ChatContainer extends Component {
 			return;
 		}
 
+		await loadConfig();
+
 		const { alerts, dispatch, room: { _id: rid } = {} } = this.props;
 
 		await dispatch({ loading: true });
diff --git a/src/routes/SurveyFeedback/component.js b/src/routes/SurveyFeedback/component.js
new file mode 100644
index 000000000..1e0ce20b9
--- /dev/null
+++ b/src/routes/SurveyFeedback/component.js
@@ -0,0 +1,104 @@
+import { Component } from 'preact';
+import {Button} from '../../components/Button';
+import  { Form, Validations, FormField, TextInput } from '../../components/Form';
+import { ExperienceRating } from '../../components/Form/ExperienceRating';
+import Screen from '../../components/Screen';
+import { createClassName } from '../../components/helpers';
+import styles from './styles';
+import { ButtonGroup } from '../../components/ButtonGroup';
+
+
+export default class SurveyFeedback extends Component {
+	state = {
+		rating: { value: '' },
+		message: { value: '' },
+	}
+
+	validations = {
+		rating: [Validations.nonEmpty],
+		message: [],
+	}
+
+	getValidableFields = () => Object.keys(this.validations)
+		.map((fieldName) => (this.state[fieldName] ? { fieldName, ...this.state[fieldName] } : null))
+		.filter(Boolean)
+
+
+	validate = ({ name, value }) => this.validations[name].reduce((error, validation) => error || validation({ value }), undefined)
+
+	validateAll = () => {
+		for (const { fieldName: name, value } of this.getValidableFields()) {
+			const error = this.validate({ name, value });
+			this.setState({ [name]: { ...this.state[name], value, error, showError: false } });
+		}
+	}
+
+	isValid = () => this.getValidableFields().every(({ error } = {}) => !error)
+
+	handleFieldChange = (name) => ({ target: { value } }) => {
+		const error = this.validate({ name, value });
+		this.setState({ [name]: { ...this.state[name], value, error, showError: false } });
+	}
+
+	handleRatingChange = this.handleFieldChange('rating')
+
+	handleMessageChange = this.handleFieldChange('message')
+
+	handleSubmit = (event) => {
+		event.preventDefault();
+
+		if (this.props.onSubmit) {
+			const values = Object.entries(this.state)
+				.filter(([, state]) => state !== null)
+				.map(([name, { value }]) => ({ [name]: value }))
+				.reduce((values, entry) => ({ ...values, ...entry }), {});
+			this.props.onSubmit(values);
+		}
+	}
+
+	handleCancelClick = () => {
+		this.props.onCancelClick();
+	}
+
+	constructor(props) {
+		super(props);
+		this.validateAll();
+	}
+
+	render({ title, color, message: messageProp, loading, ...props }, { rating, message }) {
+		const valid = this.isValid();
+
+		return (
+			<Screen
+				title={title}
+				color={color}
+				className={createClassName(styles, 'survey-feedback')}
+				{...props}
+			>
+				<Screen.Content>
+					<p className={createClassName(styles, 'survey-feedback__message')}>{messageProp}</p>
+					<Form onSubmit={this.handleSubmit}>
+						<ExperienceRating value={rating.value} onChange={this.handleRatingChange} />
+						<FormField>
+							<TextInput
+								id="message"
+								name="message"
+								placeholder={I18n.t('Do you have anything to say? Leave your opinion here (optional)')}
+								rows={4}
+								disabled={loading}
+								value={message.value}
+								multiline={true}
+								onInput={this.handleMessageChange}
+							/>
+						</FormField>
+
+						<ButtonGroup>
+							<Button submit loading={loading} disabled={!valid || loading} stack>{I18n.t('Send')}</Button>
+							<Button disabled={loading} stack secondary nude onClick={this.handleCancelClick}>{I18n.t('No, thanks')}</Button>
+						</ButtonGroup>
+					</Form>
+				</Screen.Content>
+			</Screen>
+		);
+	}
+}
diff --git a/src/routes/SurveyFeedback/container.js b/src/routes/SurveyFeedback/container.js
new file mode 100644
index 000000000..3149c36ed
--- /dev/null
+++ b/src/routes/SurveyFeedback/container.js
@@ -0,0 +1,98 @@
+import { Component } from 'preact';
+
+import { Consumer } from '../../store';
+import SurveyFeedback from './component';
+import { Livechat } from '../../api';
+import { endChat } from '../../lib/room';
+import { createToken } from '../../components/helpers';
+
+export class SurveyFeedbackContainer extends Component {
+	handleSubmit = async (fields) => {
+		const { survey } = this.props;
+
+		const { alerts, dispatch, room: { _id: rid } } = this.props;
+
+		await dispatch({ loading: true });
+
+		try {
+			if (rid) {
+				const data = survey.items.map((ratingFactorName) => ({
+					name: ratingFactorName,
+					value: `${ fields[ratingFactorName] }`,
+				}));
+
+				if (fields.message) {
+					data.push({
+						name: 'additionalFeedback',
+						value: fields.message,
+					});
+				}
+				const packet = { rid, data };
+
+				Livechat.chatSurvey(packet).then(() => {
+				}).catch((error) => {
+					console.error('error -->', error);
+				});
+			}
+		} catch (error) {
+			console.error(error);
+			const alert = { id: createToken(), children: I18n.t('Error Saving Feedback'), error: true, timeout: 0 };
+			await dispatch({ alerts: (alerts.push(alert), alerts) });
+		} finally {
+			await dispatch({ loading: false });
+			await endChat();
+		}
+	}
+
+	onCancelClick = async() => {
+		// don't record feedback - end the chat
+		await endChat();
+	}
+
+	render = (props) => (
+		<SurveyFeedback {...props} onSubmit={this.handleSubmit} onCancelClick={this.onCancelClick} />
+	)
+}
+
+
+export const SurveyFeedbackConnector = ({ ref, ...props }) => (
+	<Consumer>
+		{({
+			config: {
+				theme: {
+					color,
+				} = {},
+				survey,
+			} = {},
+			iframe: {
+				theme: {
+					color: customColor,
+				} = {},
+			} = {},
+			loading,
+			token,
+			dispatch,
+			room,
+			alerts,
+		}) => (
+			<SurveyFeedbackContainer
+				ref={ref}
+				{...props}
+				theme={{
+					color: customColor || color,
+				}}
+				title={I18n.t('Feedback')}
+				message={I18n.t('How would you rate your experience?')}
+				loading={loading}
+				token={token}
+				dispatch={dispatch}
+				room={room}
+				alerts={alerts}
+				survey={survey}
+			/>
+		)}
+	</Consumer>
+);
+
+
+export default SurveyFeedbackConnector;
diff --git a/src/routes/SurveyFeedback/index.js b/src/routes/SurveyFeedback/index.js
new file mode 100644
index 000000000..19f15c89e
--- /dev/null
+++ b/src/routes/SurveyFeedback/index.js
@@ -0,0 +1,3 @@
+export { default as SurveyFeedback } from './component';
+export { SurveyFeedbackContainer, SurveyFeedbackConnector } from './container';
+export { default } from './container';
diff --git a/src/routes/SurveyFeedback/stories.js b/src/routes/SurveyFeedback/stories.js
new file mode 100644
index 000000000..0906215cd
--- /dev/null
+++ b/src/routes/SurveyFeedback/stories.js
@@ -0,0 +1,32 @@
+import { action } from '@storybook/addon-actions';
+import { withKnobs, boolean, color, text } from '@storybook/addon-knobs';
+import { storiesOf } from '@storybook/react';
+import SurveyFeedback from './component';
+import { screenCentered } from '../../helpers.stories';
+
+
+storiesOf('Routes|Survey Feedback', module)
+	.addDecorator(screenCentered)
+	.addDecorator(withKnobs)
+	.add('normal', () => (
+		<SurveyFeedback
+			title={text('title', 'Feedback')}
+			theme={{
+				color: color('theme.color', ''),
+				fontColor: color('theme.fontColor', ''),
+				iconColor: color('theme.iconColor', ''),
+			}}
+			message={text('message', 'How would you rate your experience?')}
+			loading={boolean('loading', false)}
+			notificationsEnabled={boolean('notificationsEnabled', true)}
+			minimized={boolean('minimized', false)}
+			windowed={boolean('windowed', false)}
+			onEnableNotifications={action('enableNotifications')}
+			onDisableNotifications={action('disableNotifications')}
+			onMinimize={action('minimize')}
+			onRestore={action('restore')}
+			onOpenWindow={action('openWindow')}
+			onSubmit={action('submit')}
+		/>
+	))
+;
diff --git a/src/routes/SurveyFeedback/styles.scss b/src/routes/SurveyFeedback/styles.scss
new file mode 100644
index 000000000..ac91c6668
--- /dev/null
+++ b/src/routes/SurveyFeedback/styles.scss
@@ -0,0 +1,11 @@
+.survey-feedback {
+	&__main {
+		padding: 1rem 1.5rem 0;
+	}
+
+	&__message {
+		margin: 0 0 1rem 0;
+		font-weight: 500;
+		line-height: 1.5;
+	}
+}