diff --git a/apps/meteor/ee/app/livechat-enterprise/server/services/omnichannel.internalService.ts b/apps/meteor/ee/app/livechat-enterprise/server/services/omnichannel.internalService.ts
index 6e71528cd252d..96428ae85d5b2 100644
--- a/apps/meteor/ee/app/livechat-enterprise/server/services/omnichannel.internalService.ts
+++ b/apps/meteor/ee/app/livechat-enterprise/server/services/omnichannel.internalService.ts
@@ -35,9 +35,6 @@ export class OmnichannelEE extends ServiceClassInternal implements IOmnichannelE
 		const canRoomBePlacedOnHold = !room.onHold;
 		const canAgentPlaceOnHold = !room.lastMessage.token;
 		const canPlaceChatOnHold = canRoomBePlacedOnHold && (!restrictedOnHold || canAgentPlaceOnHold);
-		if (!canPlaceChatOnHold) {
-			throw new Error('error-contact-sent-last-message-so-cannot-place-on-hold');
-		}
 
 		if (!room || !isOmnichannelRoom(room)) {
 			throw new Error('error-invalid-room');
@@ -49,6 +46,10 @@ export class OmnichannelEE extends ServiceClassInternal implements IOmnichannelE
 			throw new Error('error-room-is-already-on-hold');
 		}
 
+		if (!canPlaceChatOnHold) {
+			throw new Error('error-contact-sent-last-message-so-cannot-place-on-hold');
+		}
+
 		if (!room.servedBy) {
 			throw new Error('error-unserved-rooms-cannot-be-placed-onhold');
 		}