diff --git a/apps/meteor/ee/server/models/raw/LivechatRooms.ts b/apps/meteor/ee/server/models/raw/LivechatRooms.ts
index 227da1c98e8c..70824c7d7130 100644
--- a/apps/meteor/ee/server/models/raw/LivechatRooms.ts
+++ b/apps/meteor/ee/server/models/raw/LivechatRooms.ts
@@ -540,6 +540,13 @@ export class LivechatRoomsRawEE extends LivechatRoomsRaw implements ILivechatRoo
 						},
 					},
 				},
+				{
+					$match: {
+						_id: {
+							$ne: null,
+						},
+					},
+				},
 				{
 					$sort: sort || { total: 1 },
 				},