diff --git a/apps/meteor/app/livechat/server/methods/takeInquiry.ts b/apps/meteor/app/livechat/server/methods/takeInquiry.ts
index 6b312557c351..ce6fdd4137a5 100644
--- a/apps/meteor/app/livechat/server/methods/takeInquiry.ts
+++ b/apps/meteor/app/livechat/server/methods/takeInquiry.ts
@@ -53,12 +53,12 @@ export const takeInquiry = async (
 
 	const room = await LivechatRooms.findOneById(inquiry.rid);
 	if (!room || !(await Omnichannel.isWithinMACLimit(room))) {
-		throw new Error('error-mac-limit-reached');
+		throw new Meteor.Error('error-mac-limit-reached');
 	}
 
 	const contactId = await migrateVisitorIfMissingContact(inquiry.v._id, room.source);
 	if (contactId && (await shouldTriggerVerificationApp(contactId, room.source))) {
-		throw new Error('error-unverified-contact');
+		throw new Meteor.Error('error-unverified-contact');
 	}
 
 	const agent = {
diff --git a/packages/i18n/src/locales/en.i18n.json b/packages/i18n/src/locales/en.i18n.json
index f30a89b45480..e482f17bbd2f 100644
--- a/packages/i18n/src/locales/en.i18n.json
+++ b/packages/i18n/src/locales/en.i18n.json
@@ -2183,6 +2183,7 @@
   "error-max-number-simultaneous-chats-reached": "The maximum number of simultaneous chats per agent has been reached.",
   "error-max-rooms-per-guest-reached": "The maximum number of rooms per guest has been reached.",
   "error-mac-limit-reached": "The maximum number of monthly active contacts for this workspace has been reached.",
+  "error-unverified-contact": "The contact must be verified.",
   "error-message-deleting-blocked": "Message deleting is blocked",
   "error-message-editing-blocked": "Message editing is blocked",
   "error-message-size-exceeded": "Message size exceeds Message_MaxAllowedSize",