In this section, we'll explore how agents can use voice channel in the workspace once it has been successfully configured by the administrator.
{% content-ref url="how-to-make-myself-available-to-accept-calls.md" %} how-to-make-myself-available-to-accept-calls.md {% endcontent-ref %}
{% content-ref url="how-to-take-a-call-in-rocket.chat-voice-channel.md" %} how-to-take-a-call-in-rocket.chat-voice-channel.md {% endcontent-ref %}
{% content-ref url="how-to-initiate-an-outbound-call-as-an-agent.md" %} how-to-initiate-an-outbound-call-as-an-agent.md {% endcontent-ref %}