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While support agent mark return to queue on a perticular ongoing chat, it shows on client side that "xyz retured the chat to the queue". It should not see a message that his chat was returned to Queue.
The text was updated successfully, but these errors were encountered:
While support agent mark return to queue on a perticular ongoing chat, it shows on client side that "xyz retured the chat to the queue". It should not see a message that his chat was returned to Queue.
The text was updated successfully, but these errors were encountered: