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⛔️ Note: As per conversation with @adamcogan and @UlyssesMaclaren, we need to know the stats first on how many people use the search functionality before we implement this solution since this is substantial work
Is your feature request related to a problem? Please describe.
Currently, when users use the on-site search bar, they are redirected to Google search a new window with the query "site: ssw.com.au + keyword." This disrupts their browsing experience and takes them away from our website. Additionally, this behavior causes session fragmentation and analytics misattribution, making it challenging to track user journeys and conversions effectively.
Describe the solution you'd like
Implement an on-site search functionality that displays relevant search results directly within our website. This keeps users engaged, improves their browsing experience, and maintains consistent analytics tracking.
Tasks:
Check stats with Marketing
Designer - Once data are in, design mockups for the improved functionality
Dev - Create PBIs to implement improved search functionality
Additional context
If Users are Redirected via Our Site's Search Bar:
Initial Visit
User arrives at our site through some channel (e.g., direct, referral, paid ad)
On-Site Search
User types ".NET 8 consultants" into our site's search bar
Instead of displaying results on our site, they are redirected to Google with the query site:https://www.ssw.com.au/.NET 8 consultants
User on Google Search Results
Disruption: User leaves our site, potentially seeing competitors
Analytics Impact: Original session ends; new session starts if they return
Return to Our Site
User clicks on our link in Google search results
New session begins, attributed to google / organic
Analytics Implications
Session Fragmentation: User's journey is split, complicating analysis.
Misattribution: Difficult to link user behavior before and after the redirection.
Potential Data Loss: Actions taken during the first session might not be properly connected to the conversion.
Figure: SSW.Website Search Bar
Figure: Searching .NET from the website search bar redirect users to Google search, with top searches being in Rules
The text was updated successfully, but these errors were encountered:
cc @wicksipedia @louisroa8189 @tiagov8 @hveraus @jaydenalchin @Pravino24
⛔️ Note: As per conversation with @adamcogan and @UlyssesMaclaren, we need to know the stats first on how many people use the search functionality before we implement this solution since this is substantial work
Is your feature request related to a problem? Please describe.
Currently, when users use the on-site search bar, they are redirected to Google search a new window with the query "site: ssw.com.au + keyword." This disrupts their browsing experience and takes them away from our website. Additionally, this behavior causes session fragmentation and analytics misattribution, making it challenging to track user journeys and conversions effectively.
Describe the solution you'd like
Implement an on-site search functionality that displays relevant search results directly within our website. This keeps users engaged, improves their browsing experience, and maintains consistent analytics tracking.
Tasks:
Additional context
If Users are Redirected via Our Site's Search Bar:
.NET 8 consultants
google / organic
Analytics Implications
Figure: SSW.Website Search Bar
Figure: Searching .NET from the website search bar redirect users to Google search, with top searches being in Rules
The text was updated successfully, but these errors were encountered: