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This document describes the technical support policy and the handling of requests.
- Choose any convenient way of contacting you
Write to Email | Create Issue on GitHub - The title of the appeal must indicate the reason for the appeal
Solution Name | Summary of problem / idea - In the text of the appeal clearly and in detail indicate all the information
Description of the problem / idea | How to reproduce the error - Enter your contact details for feedback
Email Address | Social Networks Profile | Messengers
After considering your request, you will be sent a notification with the result of the verification.
The following data will be listed in the response text:
- Priority
Low | Medium | High | Critical - Version
In which version do you plan to make changes - Date
Estimated release date for the revised version
- Technical support requests are processed free of charge
- Ready-made solutions are supported free of charge
- The organization has the right to refuse to provide any support