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Log in doesn't work #32

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wizardlyhel opened this issue Jan 10, 2020 · 12 comments
Closed

Log in doesn't work #32

wizardlyhel opened this issue Jan 10, 2020 · 12 comments

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@wizardlyhel
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wizardlyhel commented Jan 10, 2020

Known Issues

  • Partner collaborator accounts with shop permissions will not log in (Fixed - May 27, 2020)

Shopify is planning to work on this issue but there is no timeline on when this will be fix.

@ghost
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ghost commented Jan 10, 2020

👋 Welcome to the community and thank you for the issue.

@curiouscrusher
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+1 for the ability to use collaborator accounts!

Until that's supported this is nice, but likely not very useful for the majority of Plus Partner agencies who rely on collaborator accounts.

@pvidali
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pvidali commented Jan 21, 2020

Presumably the majority of the potential users of this extension have Partner or collaborator accounts, so without it, this extension doesn't make a lot of sense.

@wizardlyhel wizardlyhel pinned this issue Jan 31, 2020
@wizardlyhel
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Curious for those that is on this thread - Does this extension works for you on development stores?

@dan-gamble
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dan-gamble commented Jan 31, 2020

It doesn't for me on a development store via a partners account. I'm not the partners account owner either if that helps.

@wizardlyhel
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Thanks for the information @dan-gamble

@its-me-VOID
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@wizardlyhel Unfortunately, it doesn't even work with a staff account. waste 3 hours just trying to make it work

@wizardlyhel
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@Ben-Abbes Thanks for flagging

@jonathanmoore
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Hopefully, a solution for Partner accounts will roll out soon. On a daily basis, I look into over a dozen of these performance issues as a part of premium theme support. In every case, the issue comes down to a Shopify App that is very poorly optimized brings the TTFB for collections up to 30 seconds. Right now the process of pinpointing the cause to direct the merchant to the right Shopify App is an effort of manual trial and error.

@curiouscrusher
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It looks like #53 may have added this functionality, based on a recent changelog update posted earlier today. Looking forward to testing it out!

@wizardlyhel
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Shopify Collaborator accounts are working!

If you are managing a store as a Shopify partner collaborator with full or theme access, you can now profile your managed stores!

We are still working on getting access to development stores

@wizardlyhel
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For development store issue, I have created a separate issue to follow #55

@wizardlyhel wizardlyhel unpinned this issue May 28, 2020
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6 participants