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Cannot profile development stores #55

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wizardlyhel opened this issue May 28, 2020 · 10 comments
Open

Cannot profile development stores #55

wizardlyhel opened this issue May 28, 2020 · 10 comments
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enhancement New feature or request

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@wizardlyhel
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Known Issue

As a Shopify Partner account, I can not profile development stores that I created

Shopify is current working on this but there is no timeline on when this will be fixed
@wizardlyhel wizardlyhel pinned this issue May 28, 2020
@wizardlyhel wizardlyhel mentioned this issue May 28, 2020
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@wizardlyhel
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With the help of @ConduciveMammal , a workaround to this issue is add yourself as a staff to the development store

@wizardlyhel wizardlyhel mentioned this issue Jul 30, 2020
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@ConduciveMammal
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ConduciveMammal commented Jul 30, 2020 •
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Thanks so much for your help!

Another little "gotcha" that I stumbled on was to make sure the staff account's email is the same that you use to login to the profiler extension. Seems dumb but hadn't occurred to me that I was using different emails.

@frunkad
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frunkad commented Sep 21, 2020

Heya! Commenting late but I guess this issue is resolved. I was able to profile a development store that I created without being a staff.

@ADTC
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ADTC commented Sep 25, 2020

@frunkad are you sure? Seems the developers have left this issue open 😄

ADTC added a commit to ADTC/shopify-theme-inspector that referenced this issue Sep 25, 2020
@ADTC
Update Readme with links to issue Shopify#55 and PR Shopify#63
6a868df 
For better visibility and to minimize the number of "duplicate issues" created by people trying the extension, let visitors know ahead about the two known bugs: not being able to profile a development store, and not being able to profile a Storefront Renderer rendered store.
ADTC added a commit to ADTC/shopify-theme-inspector that referenced this issue Sep 25, 2020
@ADTC
Update Readme with link to issue Shopify#55
b32afe1 
For better visibility and to minimize the number of "duplicate issues" created by people trying the extension, let visitors know ahead about the known bug: not being able to profile a development store (unless a workaround is used).
@ADTC ADTC mentioned this issue Sep 25, 2020
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@frunkad
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frunkad commented Sep 28, 2020 •
edited by wizardlyhel
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It's working for me :D

image
(Image removed for privacy)

@closeupman
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Make sure you go to the normal store web address, not the xxx.myshopify.com.
It wasn't working for my client at first(wouldn't profile), but then I had her do that and it worked.

@wizardlyhel
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The issue is specifically for development stores that doesn't have an owner yet.

@chris-acadia
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This issue still seems to be happening. Can't use profiler

@wizardlyhel
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@chris-acadia Have you set yourself as a Staff for the development store?

@radiantguard
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I'm having the same issue. I'm the store owner and am using the live URL for my site and I can't get access.

@mgmanzella mgmanzella added the enhancement New feature or request label Oct 16, 2024
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@wizardlyhel @ADTC @closeupman @ConduciveMammal @mgmanzella @frunkad @chris-acadia @radiantguard