Update sparserestore.mdx (#51)

* Update sparserestore.mdx Signed-off-by: neoarz <[email protected]> * Update faq.mdx Signed-off-by: neoarz <[email protected]> * Update faq.mdx Signed-off-by: neoarz <[email protected]> * Update prerequisites.mdx Signed-off-by: neoarz <[email protected]> * Update troubleshooting.mdx Signed-off-by: neoarz <[email protected]> * Update troubleshooting.mdx Signed-off-by: neoarz <[email protected]> --------- Signed-off-by: neoarz <[email protected]>
SideStore · Dec 22, 2024 · 0f6e756 · 0f6e756
1 parent 9431bc3
commit 0f6e756
Showing 1 changed file with 19 additions and 9 deletions.
diff --git a/docs/troubleshooting/troubleshooting.mdx b/docs/troubleshooting/troubleshooting.mdx
@@ -5,15 +5,25 @@ description: A guide to troubleshooting SideStore.
 
 ## Installation
 
-#### I followed the instructions, but I still can't install AltStore.
+#### I followed the instructions, but I still can't install Sidestore.
+
+### Mac Instructions
+1. **Trust Device**: After connecting your iOS device to your Mac, ensure you have said “Trust” on both your Mac and iOS device. You can verify this by:
+   - Opening Finder (macOS 10.15 Catalina or later) or iTunes (macOS 10.14 Mojave and earlier).
+   - Disconnect and reconnect your phone to your mac and check if a dialog box appears asking if you want to trust the device.
+2. **Use Another Apple ID**: Try using another Apple ID. If needed, you can [create a new Apple ID](https://appleid.apple.com/account#!\&page=create) specifically for Sidestore for free.
+
+### Windows Instructions
+1. **Trust Device**: After connecting your iOS device to your Windows computer, ensure you have said “Trust” on both your computer and iOS device. You can verify this by:
+   - Opening iTunes and checking if a dialog box appears asking if you want to trust the device.
+2. **Run AltServer as Administrator**: Right-click on AltServer and select “Run as Administrator” to ensure proper permissions.
+3. **Use Another Apple ID**: Try using another Apple ID. If needed, you can [create a new Apple ID](https://appleid.apple.com/account#!\&page=create) specifically for Sidestore for free.
+4. **Non-Microsoft Store Version of iTunes and iCloud**:
+   - If you installed iTunes or iCloud from the Microsoft Store, you’ll need to uninstall them.
+   - Download and install the non-Microsoft Store versions of iTunes and iCloud using the following links:
+     - [Download iCloud](https://updates.cdn-apple.com/2020/windows/001-39935-20200911-1A70AA56-F448-11EA-8CC0-99D41950005E/iCloudSetup.exe)
+     - [Download iTunes](https://www.apple.com/itunes/download/win64/)
 
-Please make sure you tried the following:
-
-- Have you said “Trust” on both your Mac and iOS device after connecting your device to your Mac? You can check by opening Finder (macOS 10.15 Catalina or later) or iTunes (macOS 10.14 Mojave and earlier) with your device connected to your Mac and seeing if a dialog box pops up asking if you want to trust the device.
-- Try using another Apple ID. If necessary, you can [create a new Apple ID](https://appleid.apple.com/account#!\&page=create) specifically for use with AltStore for free.
-- Make sure iTunes and/or iCloud are running while using AltServer.
-- (Windows) Right-click AltServer and choose “Run as Administrator”
-- (Windows) Did you install iTunes or iCloud from the Microsoft Store? If so, you’ll need to uninstall them and download the latest versions directly from Apple.
 
 ## Sign-In
 
@@ -71,4 +81,4 @@ AltStore requires that you install iCloud directly from Apple in order to authen
 3. Locate your "C:\Program Files (x86)\Common Files\Apple" folder. Copy the "Apple Application Support" and "Internet Services" folders, then create a new folder, name it anyway you want, and paste them in.
 4. Remove iCloud from your computer. **DO NOT** remove iTunes! (Also, **NEVER** remove the "Apple Mobile Device Support" or the "Apple Application Support" that are installed alongside iTunes and iCloud.)
 5. Install [iCloud](https://www.microsoft.com/store/productId/9PKTQ5699M62) from the Windows Store.
-6. Download and install [AltServer](https://altstore.io/). When you open it for the first time, click on "Choose Folder...", and locate the folder you created in the 3rd step.
+6. Download and install [AltServer](https://altstore.io/). When you open it for the first time, click on "Choose Folder...", and locate the folder you created in the 3rd step.