User stories: Ticket Sales

Purchasing tickets

• As a student, I want to be able to purchase tickets to TUM events using an online payment method (Stripe), because it will take less time and effort.
• As a student, I receive a QR code for each ticket, so that the ticket check at the entrance is simplified.
• As a student, I want to additionally receive an email containing my tickets, so that I have a backup in case there is a problem with the app.
• As a student, I see an overview of my booked events, so that I can check the time and location at any time.
• As a student, I want to have access to my tickets offline, so that I can show them at the event even without internet connection.
• As a student, I want to have access to my tickets immediately after the purchase, so that I can check them right away.

Finding events

• As a student, I can see all upcoming events including details and time, so that I can choose the ones I am interested in.
• As a student, I can add the event to my preferred calendar app, so that I can see it in context of my schedule.
• As a student, I can see the location of the event, so that I know how to get there. [Link to room finder if possible]
• As a student, I want to see how many tickets are still available for a certain date, so that I know whether I should hurry.

Admin/Cashier side

• As a cashier/admin, I want to be able to look up the total number of ticket sales for a certain event, so that event planning is facilitated.
• As a cashier, I want to be able to reliably check the validity of tickets, so that fraud is prevented.
• As a cashier, I want to be able to check tickets offline, so that I am not dependent on the network connection.
• As a cashier, I want to be able to access the tickets purchased by a certain student number, so that also students who have forgotten or lost their phone can be checked.

Later:

• Integrate other payment options, like SEPA. PayPal probably not realistic for now.
• As a student, I want to be able to select the amount of tickets before purchasing, so that I do not have to buy multiple tickets separately. [Not possible now]
• As a student, I want to have the possibility to cancel a purchase before the event, so that I can get my money back in case I cannot attend. [Too complex for now]
• As a student, I can use search filters, so that I can find events quickly. [e.g. type (Campus Kino, talks, parties, …), time, place] [Currently not necessary - optional]

Deleted:

• As a student, I want to be able to share purchased tickets with friends, so that we can easily visit events together. [via mail, or even via student number to show ticket in TCA of the friend]