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Moin,
in case the user provides a contact e-mail address, it probably should be set as reply-to: header for mails sent on behalf of the user. This would allow for agents / ticket systems in the background to reply to the user directly. So far all mails by the platform are just sent with a fixed sender address you can't really reply to.
The text was updated successfully, but these errors were encountered:
Moin,
in case the user provides a contact e-mail address, it probably should be set as
reply-to:
header for mails sent on behalf of the user. This would allow for agents / ticket systems in the background to reply to the user directly. So far all mails by the platform are just sent with a fixed sender address you can't really reply to.The text was updated successfully, but these errors were encountered: