Bug when trying to access Live chat from Android app

[AlphonseJr]

Expected Behaviour

Live chat should be accessed with no issue

Actual Behaviour

A user (#89215) mentioned an error message he receives whenever clicking on the "bubble" for the live chat, please see screenshot below

[MathieuNls]

It looks like a problem with the resolution of the crisp website. Most likely a temporary DNS / connectivity problem.

[AlphonseJr]

Thanks for looking at it @MathieuNls !
As the issue is also happening on iPhone app and ongoing for a while now, I've messaged Crisp's admins, I will keep you posted.

[AlphonseJr]

Hi @MathieuNls,

After looking with the Crisp team, it appears that we are not using the Crisp Mobile SDK but the regular web SDK and using an outdated URL that was deprecateda while ago.

If we replace go.crisp.im with go.crisp.chat in our project we should be just fine.

Thanks!