Roles

Roles

USFS core product team

• Chris Coppenbarger (OG&A), Director Office of Grants & Agreements, Product Manager
  • Oversees setting product vision, strategy and ensuring business side resources Unblock resource issues for the team as needed
• Jay Berg (OG&A), G&A Policy Analyst – Research, Product Owner
  • Plans sprints, manages the backlog, develops acceptance criteria for user stories / issues
  • reviews work against acceptance criteria and sign off on work completed as part of the Definition of Done (DoD)
  • Ensures that the needs of actual users are centered; coordinates collaboration with SMEs and user research participants
• Adam Shepherd (NRM/CIO), Solutions Manager, Tech Lead
  • Conducts technical research
  • recommends and oversees technical and architectural options and implementations + tech stack coordination
  • code review

USFS: Other Key players

CIO/NRM

• Heather Busam, Assistant Director
• Aaron Burk, Project Manager
• Lorena Vasquez, Solutions Manager, Tech Lead

Office of Grants & Agreements

• Jamie Lentz, G&A Specialist - Systems

Business Operations

• Lawrence Herbert, Resource Information Manager, Operations

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18F team

Product Manager

• Magdaline Derosena, product management
  • Pre-award: Work with USFS product folks to co-create product strategy and roadmap; Deliver training and coaching on core PM and PO concepts to USFS product folks
  • Post-award: Observe vendor team collaboration practices and offer guidance on areas for improvement; Ongoing coaching for PO and PM as they work w/ the vendor

Engineers

• Neil Martinsen-Burrell and Matt Cloyd
  • Pre-award: Convey technical risk, complexity, and sizing for ideas that the team identifies; Assess technical feasibility of solution options and communicate tradeoffs; Support infrastructure and platform decision-making; Coach and explain technical concepts to Product Team to help make decisions; Coach other USFS folks as appropriate
  • Post-award: Ensure a healthy DevSecOps pipeline; Review overall quality of technical solutions and recommend improvements; Review vendor code

Designers

• Christine Bath (product design) and Melissa Braxton (UX, research, and design)
  • Pre-award: Work with the PO to come up with technically feasible options for meeting user needs and business priorities; Create conceptual design artifacts (e.g., mocks, WF models); Develop research protocols; Deliver training and coaching on human centered design and other best practices (e.g. design systems, accessibility)
  • Post-award: Review and help ensure the quality of vendor design work; Observe vendor design practices and offer guidance on areas for improvement; Ongoing coaching for USFS on research and design quality and how to see / address any red flags

Account Management

• Rebecca Refoy
• Anne Petersen

Acquisition

• Mark Hopson