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Fails to slice if plugin installed #7

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firepower9966 opened this issue Nov 7, 2023 · 10 comments
Open

Fails to slice if plugin installed #7

firepower9966 opened this issue Nov 7, 2023 · 10 comments
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@firepower9966
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firepower9966 commented Nov 7, 2023

Cura 5.5 linux, fails to slice if plugin installed.
uninstall plugin it slices as normal.
Cura 5.5 Win10 slices normaly with plugin installed.

@jellespijker
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I'm going to reopen this issue, since it seems that uninstalling the plugin isn't a fix for the issue you're experiencing.

Do you have other Infill generating plugins installed?
Could you share all the log files in you Cura configuration folder? You can find this folder by opening Cura go to the help menu and click show configuration folder.

@jellespijker jellespijker reopened this Nov 8, 2023
@jellespijker jellespijker added the bug Something isn't working label Nov 8, 2023
@firepower9966
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firepower9966 commented Nov 9, 2023

No other pluging for infill. also tested on win10 and it slices normally with plugin installed, done on dual boot PC so same hardware.

I did not install conan etc as shown on github, I just install plugin from cura marketplace.

Uninstall plugin works, after you choose another infill (e.g. grid) as it will show blank infill type as plugin infill has been removed.

here is logs
cura.log
CuraEngineTiledInfill.log

@firepower9966
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logs after infill plugin removed

cura.log
CuraEngineTiledInfill.log

@jellespijker
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@firepower9966 thanks for sharing the logs.
The most relevant part is within the CuraEngineTildeInfill.log

/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found

Which is an indication that you're running an 'older' Linux version. Unfortunately there is no clear cut solution for this, apart from us gracefully disabling the plugin and warning the User that it won't run on their computer.

Alternatively we could try to set the LD_LIBRARY_PATH and PATH variables point towards the glibcxx version that we ship with Cura, but I'm not sure if that is proper way to go. I will discuss this with the team.

You could try upgrading your system to a system with an higher glibc library

@firepower9966
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I am using Linux Mint 21.2 and my version is GLIBCXX_3.4.30

@CaryBab
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CaryBab commented Jan 19, 2024

I'm running the latest version of Linux Mint, and I have the same problem with the plugin

@majekw
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majekw commented Jan 27, 2024

Lastest stable Slackware 15.0 also have maximum GLIBCXX_3.4.29

@joe-eis
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joe-eis commented Feb 7, 2024

Error is reproducible, if I uninstall Plagin, Sclice works again. Ubuntu 22.04.3 LTS with UltiMaker-Cura-5.5.0-linux-X64.AppImage

@frmdstryr
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frmdstryr commented Feb 21, 2024

Also had this problem on KDE neon (ubuntu based). The fix is to update libcxx as described in https://stackoverflow.com/a/77075793

sudo add-apt-repository ppa:ubuntu-toolchain-r/test
sudo apt-get update
sudo apt-get install --only-upgrade libstdc++6

@atallen74
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I use Linux Kubuntu 22.04.LTS
Cura Version: 5.7.1

I also got the error message after slicing.

After updating with:
sudo add-apt-repository ppa:ubuntu-toolchain-r/test
sudo apt-get update
sudo apt-get install --only-upgrade libstdc++6

I no longer had an error message when slicing.

Many thanks to frmdstryr for the tip
Cura is running smoothly again and this plugin brings a lot of cool infill patterns.

Thanks for that.
But I think this error should be fixed.
And until the error is fixed, information about this procedure should be published on the plugin page.

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