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support.html
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support.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<title>Support Channels - OpenWISP</title>
<link rel="stylesheet" href="css/reset.css" type="text/css">
<link rel="stylesheet" href="css/semantic.min.css" type="text/css">
<link rel="stylesheet" href="css/style.css" type="text/css" media="screen">
<link rel="icon" type="image/x-icon" href="images/favicon.png" />
</head>
<body class="content">
<div class="ui sidebar vertical menu">
<a class="item" href="index.html">Home</a>
<a class="item" href="whatis.html">Features</a>
<a class="item" href="history.html">History</a>
<a class="item" href="http://openwisp.io/docs">Docs</a>
<a class="item active" href="support.html">Support</a>
<a class="item" href="thecode.html">Code</a>
<a class="item" href="about.html">People</a>
</div>
<div class="pusher">
<div class="ui grid" id="top-bar">
<div class="ui computer only column sixteen wide">
<div class="ui center aligned container secondary menu">
<h1 class="item logo">
<a href="./">OpenWISP</a>
</h1>
<div class="right menu">
<a class="item" href="index.html">Home</a>
<a class="item" href="whatis.html">Features</a>
<a class="item" href="history.html">History</a>
<a class="item" href="http://openwisp.io/docs">Docs</a>
<a class="item active" href="support.html">Support</a>
<a class="item" href="thecode.html">Code</a>
<a class="item" href="about.html">People</a>
</div>
</div>
</div>
<div class="ui mobile tablet only sixteen wide column">
<div class="ui menu">
<h1 class="item logo">
<a href="./">OpenWISP</a>
</h1>
<div class="right menu">
<div class="menu-open item">
<i class="sidebar icon"></i>
</div>
</div>
</div>
</div>
</div>
<div class="ui grid" id="main">
<article class="ui container">
<h1>OpenWISP Support Channels</h1>
<p>
Need help? You can get in touch with us through different channels,
depending on the nature of your question. See below.
</p>
<h2>Mailing list</h2>
<p>
The <a href="https://groups.google.com/d/forum/openwisp/join" target="_blank">mailing list</a>
is suited for broad discussions, asking for clarifications, announcements
and any other question that is not suited for Stack Overflow.</p>
<p class="center buttons">
<a href="https://groups.google.com/d/forum/openwisp/join"
class="ui big inverted button red" target="_blank">
<i class="mail icon"></i> Join the OpenWISP Mailing List
</a>
</p>
<h2>Forum</h2>
<p>If you prefer discussions in a forum-style, you can use our mailing list as a forum too.</p>
<p class="center buttons">
<a href="https://groups.google.com/d/forum/openwisp"
class="ui big inverted button red" target="_blank">
<i class="users icon"></i> Jump in the OpenWISP Forum
</a>
</p>
<h2>Live Chat</h2>
<p>For quick questions or live debugging you can join the <strong>#openwisp</strong> channel on freenode
(does not require authentication). You can join in different ways:
</p>
<ul class="ui bulleted link list">
<li>join #openwisp on irc.freenode.net with your favourite IRC client</li>
<li>via <a href="https://gitter.im/openwisp/general">gitter</a> (a bridge between IRC and gitter is in place)</li>
<li>using the matrix-IRC bridge via <a href="https://riot.im/app/#/room/#freenode_#openwisp:matrix.org">riot.im</a></li>
<li>via web at <a href="http://webchat.freenode.net/?channels=openwisp" target="blank">webchat.freenode.net</a></li>
</ul>
<p>
If nobody can reply to your questions while you are there, send your
questions on other asynchronous support channles (forum, mailing list, Stack Overflow).
</p>
<p class="center buttons">
<a href="https://gitter.im/openwisp/general"
class="ui big inverted button red" target="_blank">
<i class="comment icon"></i> Join the OpenWISP Chat
</a>
</p>
<h2>Github</h2>
<p>
If you are a developer, you may also want to open an issue or a pull
request on github. See also
<a href="http://openwisp.org/thecode.html#contributing">contributing</a>.
</p>
<p class="center buttons">
<a href="https://github.com/openwisp"
class="ui big inverted button red" target="_blank">
<i class="github icon"></i> OpenWISP on Github
</a>
</p>
<h2>Stack Overflow</h2>
<p>
As of March 2017, we created a dedicated
<a href="http://stackoverflow.com/questions/tagged/openwisp" target="_blank">
OpenWISP tag
</a>
on Stack Overflow.
</p>
<p>
<strong>Use this method if your question is very technical
and may have a single, definitive, best answer</strong>.
</p>
<p>
Asking questions on Stack Overflow using the <em>openwisp</em> tag will
help the project gain popularity,
therefore we ask you to use this method whenever possible.
</p>
<p>
We also suggest inserting more tags depending on the technologies
involved in your question, e.g. <em>openwrt</em>, <em>LEDE</em>,
<em>python</em>, <em>django</em>, <em>ruby</em>, <em>rails</em>,
<em>freeradius</em>, <em>lua</em>, etc.
</p>
<p class="center buttons">
<a href="http://stackoverflow.com/questions/ask?tags=openwisp"
class="ui big inverted button red" target="_blank">
<i class="stack overflow icon"></i>
Ask a question on Stack Overflow
</a>
</p>
</article>
</div>
<div class="ui black inverted segment padding-vertical" id="footer">
<div class="ui container stackable two column grid">
<div class="column logo white">
<a href="./">OpenWISP</a>
</div>
<div class="column social">
<a href="https://twitter.com/openwisp" class="ui twitter button">
<i class="twitter icon"></i>
Twitter
</a>
<a href="https://facebook.com/openwisp" class="ui facebook button">
<i class="facebook icon"></i>
Facebook
</a>
<a href="https://www.linkedin.com/groups/4777261" class="ui linkedin button">
<i class="linkedin icon"></i>
Linked In
</a>
<a href="https://github.com/openwisp" class="ui black button">
<i class="github icon"></i> Github
</a>
</div>
<p>© 2008-2019 OpenWISP and individual contributors.</p>
</div>
</div>
</div>
<script src="js/jquery-1.7.1.min.js"></script>
<script src="js/semantic.min.js"></script>
<script src="js/scripts.js"></script>
</body>
</html>