+ Last Updated: May 17, 2024 +
++ xLabs (the “Company,” “we,” “us,” or “our + ”) is committed to protecting your privacy. It is our policy to + respect your privacy and comply with any applicable laws and + regulations regarding any personal information we may collect about + you, including across our website, portalbridge.com, and other sites + we own and operate (collectively, the “Platform”). This Privacy + Policy (the "Policy") outlines the data collection, processing, + and management practices of the Company in relation to services + provided on the Platform (the “Services”). By using our + Platform, you agree to the collection, use, and disclosure of your + personal information in accordance with this Policy. +
++ In the event our Platform contains links to third-party sites and + services, please be aware that those sites and services have their own + privacy policies. After following a link to any third-party content, + you should read their posted privacy policy information about how they + collect and use personal information. This Privacy Policy does not + apply to any of your activities after you leave our Platform. +
++ When you use Services on the Platform you may give us personal + information directly (for example, details you connect your + wallet to the Platform), and we will store that personal + information on our systems and process it for the purposes + described in this Privacy Policy. +
++ Depending on the Service, the personal information we collect + will be relevant to providing that Service and include some or + all of the following non-personally identifiable data: +
++ We may also collect personal information from you when you + communicate with us, such as your name, email address, and any + other information you voluntarily provide. +
++ Information you generate while using our Services may be + retained to protect the safety and well-being of our users; to + protect our rights and property in connection with our Services; + to conduct research; to operate, improve, personalize, and + optimize our Services and our users’ experiences, including + through the use of analytics; and to manage and deliver + advertising. Where required by law, we will seek your consent + for this. +
++ We use cookies and other similar technologies (e.g., beacons, + pixel tags, clear gifs, and device identifiers). We, our service + providers, and our business partners use these cookies and other + similar technologies to process information, which may include: +
++ We only collect and use your personal information when we have a + legitimate reason for doing so. Most commonly, we will use your + personal data in the following circumstances: +
++ We share your personal data with our third-party service + providers, agents, subcontractors and other associated + organizations, our group companies, and affiliates (as described + below) in order to complete tasks and provide the Platform and + Services to you on our behalf. When using third party service + providers, they are required to respect the security of your + personal data and to treat it in accordance with the law. +
+We may disclose personal information to:
++ We implement reasonable and appropriate security measures to help + protect the security of your information both online and offline + and to ensure that your data is treated securely and in accordance + with this Privacy Policy. These measures vary based upon the + sensitivity of your information. It is important that you protect + and maintain the security of your personal information, including + the secure storage of any keys or other wallet data used to access + your crypto assets. +
++ While we take precautions against possible security breaches of + our Services and our customer databases and records, no website or + Internet transmission is completely secure. We cannot guarantee + that unauthorized access, hacking, data loss, or other breaches + will never occur, and we cannot guarantee the security of your + information while it is being transmitted to our Service. Any + transmission is at your own risk. +
++ How long we retain your personal information depends on why we + collected it and how we use it, but we will not retain your + personal information for longer than is necessary to provide you + with the Services or for our legal requirements. +
++ We will retain personal information that is connected with your + account and/or the Services you use from us for as long as you are + actively using Services on the Platform. However, you acknowledge + that we may retain some information after you have ceased to use + the Platform’s Services where necessary to enable us to meet our + legal obligations or to exercise, defend, or establish our rights. +
++ Your choice: By providing personal information to us, you + understand we will collect, hold, use, and disclose your personal + information in accordance with this Privacy Policy. You may choose + to reject cookies and certain other tracking technologies by + changing the setting of your browser. You do not have to provide + personal information to us, however, if you do not, it may affect + your use of our Platform or the products and/or services offered + on or through it. You may also request details of the personal + information that we hold about you. +
++ Information from third parties: If we receive personal + information about you from a third party, we will protect it as + set out in this Privacy Policy. If you are a third party providing + personal information about somebody else, you represent and + warrant that you have such person’s consent to provide the + personal information to us. +
++ Marketing permission and Unsubscribing: If you have + previously agreed to us using your personal information for direct + marketing purposes, you may change your mind at any time by opting + out of the promotional communications or contacting us using the + details below. To unsubscribe from our email database or opt-out + of communications (including marketing communications), please + contact us using the details provided in this privacy policy or + opt-out using the opt-out facilities provided in the + communication. We may need to request specific information from + you to help us confirm your identity. +
++ Correction: If you believe that any information we hold + about you is inaccurate, out of date, incomplete, irrelevant, or + misleading, please contact us using the details provided in this + privacy policy. We will take reasonable steps to correct any + information found to be inaccurate, incomplete, misleading, or out + of date. +
++ Non-discrimination: We will not discriminate against you + for exercising any of your rights over your personal information. + Unless your personal information is required to provide you with a + particular service or offer (for example providing user support), + we will not deny you goods or services and/or charge you different + prices or rates for goods or services, including through granting + discounts or other benefits, or imposing penalties, or provide you + with a different level or quality of goods or services. +
++ Notification of data breaches: We will comply with laws + applicable to us in respect of any data breach. +
++ Complaints: If you believe that we have breached a relevant + data protection law and wish to make a complaint, please contact + us using the details below and provide us with full details of the + alleged breach. We will promptly investigate your complaint and + respond to you, in writing, setting out the outcome of our + investigation and the steps we will take to deal with your + complaint. You also have the right to contact a regulatory body or + data protection authority in relation to your complaint. +
++ No fee usually required: You will not have to pay a fee to + access your personal data (or to exercise any of the other + rights). However, we may charge a reasonable fee if your request + is manifestly unfounded or excessive. Alternatively, we could + refuse to comply with your request in these circumstances. We may + need to request specific information from you to help us confirm + your identity and ensure your right to access your personal data + (or to exercise any of your other rights). This is a security + measure to ensure that personal data is not disclosed to any + person who has no right to receive it. We may also contact you to + ask you for further information in relation to your request to + speed up our response. +
+
+ Period for replying to a legitimate request: We try to
+ respond to all legitimate requests within one month. Occasionally
+ it may take us longer than a month if your request is particularly
+ complex or you have made a number of requests. In this case, we
+ will notify you and keep you updated.
+
+ Notwithstanding the above, we cannot edit or delete any
+ information that is stored on a blockchain as we do not have
+ custody or control over any blockchains. The information stored on
+ the blockchain may include purchases, sales, and transfers related
+ to any blockchain address associated with you.
+
+ The Platform is not directed to children under 18 (or other age as + required by local law), and we do not knowingly collect personal + information from children. If you are a parent or guardian and + believe your child has uploaded personal information to our + Platform without your consent, you may contact us. If we become + aware that a child has provided us with personal information in + violation of applicable law, we will delete any personal + information we have collected, unless we have a legal obligation + to keep it, and terminate the child’s account if applicable. +
++ If we or our assets are acquired, or in the unlikely event that we + go out of business or enter bankruptcy, we would include data, + including your personal information, among the assets transferred + to any parties who acquire us. You acknowledge that such transfers + may occur, and that any parties who acquire us may, to the extent + permitted by applicable law, continue to use your personal + information according to this Privacy Policy, which they will be + required to assume as it is the basis for any ownership or use + rights we have over such information. +
++ All information processed by us may be transferred, processed, and + stored anywhere in the world, including, but not limited to, the + United States, members of the European Union, or other countries, + which may have data protection laws that are different from the + laws where you live. We endeavor to safeguard your information + consistent with the requirements of applicable laws. +
++ Our Platform may link to external sites that are not operated by + us. Please be aware that we have no control over the content and + policies of those sites and cannot accept responsibility or + liability for their respective privacy practices. +
++ At our discretion, we may change this Privacy Policy to reflect + updates to our business processes, current acceptable practices, + or legislative or regulatory changes. If we decide to change this + Policy, we will post the changes here at the same link by which + you are accessing this Policy, and if the changes are significant, + or if required by applicable law, we will contact you (based on + your selected preferences for communications from us) with details + of the changes. +
++ If required by law, we will get your permission or give you the + opportunity to opt in to or opt out of, as applicable, any new + uses of your personal information. +
++ This Supplemental Notice for California Residents only applies to + our processing of personal information that is subject to the + California Consumer Privacy Act of 2018 (the “CCPA”). The + CCPA provides California residents with the right to know what + categories of personal information we have collected about them, + and whether we disclosed that personal information for a business + purpose (e.g., to a service provider) in the preceding 12 months. + California residents can find this information by visiting:{" "} + + https://www.oag.ca.gov/privacy/ccpa + + . +
++ If you are a resident of Nevada, you have the right to opt-out of + the sale of certain personal information to third parties who + intend to license or sell that personal information. You can + exercise this right by contacting us with the subject line “Nevada + Do Not Sell Request” and providing us with your name and the email + address associated with your account.{" "} +
++ You have certain rights under applicable legislation, and in + particular under Regulation EU 2016/679 (General Data Protection + Regulation or ‘GDPR’). You can find out more about the GDPR and + your rights by accessing the European Commission’s website. +
++ If you have any questions, concerns, or complaints about our + Privacy Policy or our data collection and processing practices, or + if you want to report any security violations to us, or exercise + any of your rights under this Privacy Policy, please contact us at + the following address: +
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