Internal server error

[mhendu]

Track lookups result in 'internal server error.' Not sure if this is the correct place to post this, or if anyone is actively maintaining, but since I couldn't find clear guidance this seemed like the best spot. The status page shows everything is working correctly but I'm unable to get new fingerprints or look up existing AcoustIDs.

[AlexLopezPedrosa]

Did you solve this? Because I'm having the same issue.

[gaston-senac]

I'm having a similar error when using Picard on a Mac (all software updated to latest version). I'm scanning some files and trying to submit the AcoustIDs

E: 19:37:29,424 webservice/init._handle_reply:445: Network request error for http://api.acoustid.org:80/v2/submit: Error transferring http://api.acoustid.org:80/v2/submit - server replied: INTERNAL SERVER ERROR (QT code 401, HTTP code 500)
E: 19:37:29,426 acoustid/manager._batch_submit_finished:137: AcoustID submission failed with error 'Error transferring http://api.acoustid.org:80/v2/submit - server replied: INTERNAL SERVER ERROR': internal error

[sampsyo]

Hello! I believe the root cause is gzipped requests. Some enterprising Python library users sorted it out here: beetbox/pyacoustid#62 (comment)