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TicketCopilot24

🧑‍💻✈️ What is TicketCopilot24 TicketCopilot is friendly AI product sidekick that helps on-call product managers understand, analyze and resolve tickets faster than ever before. Under the hood, leveraging the power of LLMs and RAG, driven on your company's data, this sidekick ensures that no ticket is unresolved..

🏗️TechStack Used: RAG Application implemented with

  • LangChain
  • OpenAI
  • Text Embedding 3 small
  • FAISS VectorStore
  • Data: PDF
  • Helper Functions working with pandas
  • CSV
  • Visualized with seaborn

Steps to Run the notebook

  1. Create a Python 3.11 environment
  2. pip install jupyter so you can run the notebook
  3. pip install -r requirements.txt to install all the requirements
  4. Get your OpenAI API key to run in google colab.

Next Planned Iterations:

  • LlamaIndex implementation
  • Adding observability with Langsmith
  • Adding knowledge graphs

📚 About This GitHub repository is presents the code in googlecolab notebook https://colab.research.google.com/drive/1-UHddsR4yzzlTYwDFpDwjZcU2mrrKVBv?usp=sharing.

🤖 Author Noor Aftab