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TROUBLESHOOTING.md

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Troubleshooting

The uploader can produce the following error messages, below I try to give some insight on what may cause them and how to resolve the problems.

"Something wrong with file in identifier, likely it doesn't exist or is empty: "

This means that a file referred to in the Identifier column of the spreadsheet template wasn't found on the local filesystem. Make sure that the file exists and is in the same directory as the tracker sheet.

"Group title not found"

This means that the group referred to in the Group Name column wasn't found in Figshare. Check the spelling of the group name.

"Category title not found"

This means that some of the categories defined in the Categories column were not found in Figshare. Check the categories defined in this column match the results from the Categories API.

"HTTP POST: {...something...}"

This indicates that Figshare's side refused to create the article. The exact cause of this depends on the detailed message text. The usual reason is that some field failed Figshare's server-side validation. For instance, perhaps your String field exceeded the length limits that are defined in Figshare's administration panel for custom fields.

Another error not listed here

Any other errors probably indicate a bug in the program. Please contact me directly or raise an issue on the bug tracker.