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Upload Error: Backend Limit Set to 10028KB Instead of 100MB #832

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dinesh2096 opened this issue Dec 13, 2024 · 0 comments
Open

Upload Error: Backend Limit Set to 10028KB Instead of 100MB #832

dinesh2096 opened this issue Dec 13, 2024 · 0 comments
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@dinesh2096
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Users encounter an error when uploading a video file of 40MB despite the front-end limit being set to 100MB. The issue arises because the backend/server limit is incorrectly configured as 10028KB (approximately 10MB). Although the video file gets uploaded to the server, it cannot be fetched or accessed through the web application, resulting in a broken user experience.

Env : staging
org : dashseven
user : dinesh@dashseven

Steps to reproduce :

1.Login to the webapp
2.Create the concept as file with the limit as 100MB
3.Register the individual
4.Upload the file or video less than 100MB

Expected Result : User should be able to upload the video without any error
Actual Result : User is displayed with the error and the video in upload with error as Unable to fetch the video which clicking it display a blank page

Reference video :

Click here to watch the video

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