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gemenerik authored Nov 18, 2024
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Expand Up @@ -12,7 +12,96 @@ If you are interested in joining the Bitcraze awesomeness, this is the page for

## Open Roles

Currently there are no open positions but we are happy to receive your open application.
### Technical Success Engineer

#### About the Company/Assignment

We are seeking a Technical Success Engineer for Bitcraze to support our customers with technical guidance and product expertise. At Bitcraze, you’ll work with technologically advanced products and join an engaged team. The role involves supporting customers throughout their user journey and enabling the team to focus on new product development. The company culture emphasizes openness and collaboration, with innovation at its core.

#### About the Role
As a Technical Success Engineer, you will ensure customer satisfaction through high-quality support and technical guidance.

#### Your duties will include:

Assisting development teams with their code backlog
Managing incoming customer inquiries and providing technical support
Following up on customer projects and offering advice for optimal product use
Offloading the engineering team by handling technical requests
Supporting documentation efforts and assisting customers in navigating products
You will contribute to creating a seamless customer experience and fostering strong client relationships. As a Customer Success Engineer at Bitcraze, you will be challenged by technically complex issues and a varied workday. The role also involves participating in product development discussions and improving workflows. This role is perfect for someone who is social and has a keen interest in technology.

#### We believe you have:

- A relevant educational background in technology (software development, systems, etc.)
- A good understanding of programming (Python, C)
- Experience in technical customer interactions is a bonus
- Fluent English, both written and spoken, as it is the company’s official language

To succeed in the role of Technical Success Engineer, we believe you are a solution-oriented and adaptable person with an interest in both technology and customer engagement. Participation in open source projects and experience in technical support roles are advantageous. We’re looking for a curious and communicative individual who thrives in a collaborative environment and is interested in Bitcraze’s products. Bitcraze has a flat organization where you’ll be involved and encouraged to participate in decision-making processes and the company’s strategic direction.

**Start date:** January 2025

**Scope:** This is a fulltime position (100%)

**Location:** Malmö

**Contact person:** Fredric Vernqvist ([email protected])

We apply continuous selection, which means the position may be filled before the application deadline.

If you have questions about the role, please contact Fredric Vernqvist – [email protected]

Does this sound like the position for you? We look forward to hearing from you – warmly welcome with your application!

In this recruitment, Bitcraze is collaborating with Tech Talents, and we direct applications to Tech Talents.

### Technical Sales Lead

#### About the Company/Assignment

We are looking for a Technical Sales Lead for Bitcraze who wants to contribute to the development of next-generation drone technology. At Bitcraze, you’ll have the opportunity to work with cutting-edge technology and be part of an engaged team passionate about innovation. This role involves working with technically oriented sales and business development, with a primary focus on strengthening customer relationships and contributing to company growth. Here, you’ll get the chance to work in a corporate culture characterized by openness and collaboration.

#### About the Role

As a Technical Sales Lead, you will be responsible for developing and implementing sales strategies and exploring new and existing markets. You’ll lead efforts to drive sales and acquire new customers. Additionally, you will serve as the company’s expert on marketing and sales strategies.

#### Your duties will include:

Acquiring new customers and expanding Bitcraze’s role in the market
Following up on customer projects and handling leads
Developing and executing marketing strategies
Supporting marketing initiatives and driving new sales strategies
Participating in and organizing international conferences
You will play a key role in increasing the company’s sales and driving growth. As a Technical Sales Lead at Bitcraze, you’ll be challenged by working with technical clients and engaging in strategic market planning. Part of your daily work will involve supporting business development and optimizing sales efforts. This role suits someone who is results-oriented and strategic, with a desire to deeply understand the products.

#### We believe you have:

- Several years of experience in technical sales
- Strong knowledge of technical products and business development
- Fluent English, both written and spoken, as this is the company’s official language

#### It’s a bonus if you have:
- A good understanding of programming (Python, C)
- Previous experience in sales to technical clients
- To succeed in this role, we believe you are curious, flexible, and able to work independently. Genuine excitement about Bitcraze’s products is a must for this position. Bitcraze has a flat organizational structure where you’ll be involved and encouraged to participate in decision-making processes and the company’s strategic direction.

**Start date:** ASAP

**Scope:** This is a fulltime position (100%)

**Location:** Malmö

**Contact person:** Fredric Vernqvist ([email protected])

We apply continuous selection, which means the position may be filled before the application deadline.

If you have questions about the role, please contact Fredric Vernqvist – [email protected]

Does this sound like the position for you? We look forward to hearing from you – warmly welcome with your application!

In this recruitment, Bitcraze is collaborating with Tech Talents, and we direct applications to Tech Talents.

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## Open application
If any of the [areas we work with](#areas-we-work-with) seem appealing to you, we are always available for open applications as well which we can consider.
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