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Plugin fails to function after PC wakes from sleep #287

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zehkaiser opened this issue Jul 30, 2024 · 14 comments
Open

Plugin fails to function after PC wakes from sleep #287

zehkaiser opened this issue Jul 30, 2024 · 14 comments

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@zehkaiser
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After waking my PC from sleep, sometimes all plugin buttons will have a generic Home Assistant logo. The buttons do not function. Restarting the Stream Deck software is the only fix.

image

@OlecramIppila
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Same issue here...

@ZachMayry
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Same here. My volume knobs don't work either so I'm wondering if this is either due to the streamdeck update or a Windows update

@MyUncleSam
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Happened to me today. I thought it was maybe a problem with the latest HA OS Update

@ajitmonteiro
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Same here

@Ascathon
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#247

@qJake
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qJake commented Aug 19, 2024

Having the same issue. Getting a little tiresome having to restart the Stream Deck software every time I wake up my PC... 🫤

@cgiesche
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Hmm, i will try to figure out, what causes this (new?) issue...

@cgiesche
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Can someone of you please check, if clicking "Save and reconnect" does fix this issue (instead of restarting the stream-deck app)?
grafik

@MyUncleSam
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For me each button was without any information. I added the home assistant wss://... url and pressed "Save and reconnect" but this did nothing. If I switched to another tile and back, everything was gone again - like "Save and reconnect" was no longer working. I also restarted Stream Assistant without any changes. After PC reboot everything is working fine again (so cannot reproduce on my machine)

@Ascathon
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I'm sorry to ask but how do I get to those global settings?
Also, appreciate you taking a look but it seems caused by Elgato. Reading on Reddit several plugins might have that issue. Guess Elgato doesn't care about that.

@cgiesche
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cgiesche commented Aug 20, 2024

I'm sorry to ask but how do I get to those global settings?

Oops, I took a screenshot of an development version. The settings look slightly different (without "display configuration") at the currently live version.

Also, appreciate you taking a look but it seems caused by Elgato

The "standby issue" is not new. Many users reported it over the time, but unfortunatelly I am not able to reproduce it on my machine. I have updated Home Assistant and the Elgato Stream Deck software and made my computer sleep and wake up many times, but the plugin always recovers sucessfully.

@Ascathon
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No changed on "Reconnect" or "Save configuration".

Windows 10 here.

@qJake
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qJake commented Aug 20, 2024

Same. Have tried "Save and reconnect" and it does not fix it.

@Ascathon
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Ascathon commented Sep 9, 2024

Updating the addon to the latest version made it work without restarting the software. Definitely not the same as suggest above but wanted to mention that I noticed this.

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8 participants