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Networking troubleshooting for end users is unclear #402

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stirby opened this issue Nov 27, 2024 · 0 comments
Open

Networking troubleshooting for end users is unclear #402

stirby opened this issue Nov 27, 2024 · 0 comments
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documentation Improvements or additions to documentation

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@stirby
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stirby commented Nov 27, 2024

Our enterprise customers have noted that diagnosing networking latency from within the VSCode extension is difficult. The extension shows real-time latency, but does not offer assistance on how to improve performance.

Since many developers interact with Coder exclusively through VSCode, this is a great location to add finer-grained diagnostic tooling, or simply links to documentation on how to troubleshoot networking problems as a user.

This could be as simple as linking our Networking Troubleshooting documentation. We could link to the most relevant section of this documentation given a user's connection type as it's already detected by the extension.

@stirby stirby added the documentation Improvements or additions to documentation label Nov 27, 2024
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