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can not access CENM Console from the UI of Gateway service #11

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APAC-DevOps opened this issue Mar 2, 2021 · 4 comments
Open

can not access CENM Console from the UI of Gateway service #11

APAC-DevOps opened this issue Mar 2, 2021 · 4 comments

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@APAC-DevOps
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Screen Shot 2021-03-02 at 4 21 00 pm
Screen Shot 2021-03-02 at 4 18 40 pm

404 error encountered when I tried to access the CENM console via the UI of gateway service.

@James-Ronayne
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@APAC-DevOps Did you manage to resolve this? Having the same issue and I'm unsure what is wrong.

@szymonsztuka
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szymonsztuka commented Dec 17, 2021

Please provide more details, what user did you use to log in, what version of deployment. Where you able to click on "User Administration" ?

@James-Ronayne
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Hi @szymonsztuka

We are facing this issue with CENM 1.5 using the default admin account to begin with. Yes we can access the user administration pages from the main launcher. Tried setting up various other accounts trying out various roles and group memberships for those users and it didn't seem to resolve it.

When we click on the CENM console from the launcher it redirects to <domain>:8080/cenm/ but after a second or so will redirect to the 404 page <domain>:8080/cenm/404. The network request in chrome dev tools suggests the initial request resolved fine with a 200 response.

Just let me know if you need any further details.

@suvajit-sarkar
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Was facing the same issue then added network-maintainer to networkMaintainer role users and role scope as main and cenm zone both. Logged in as network-maintainer and can see cenm console
image

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4 participants