Default variants returning null in Craft 4.x

[siebird]

Experiencing the exact same issue in #112 in Craft 4.x. This continues to happen randomly.

[linear]

PT-2297 Default variants returning null in Craft 4.x

[beckbailey]

I'm having this same issue as @siebird running Craft 4.13.2 and Shopify 4.1.2.

[nfourtythree]

Hi All

Do you see this issue when in normal operation syncing using the webhooks or is this when you are syncing via the CLI?

Thanks!

[beckbailey]

Both actually.

…

________________________________ From: Nathaniel Hammond ***@***.***> Sent: Wednesday, December 18, 2024 3:18:40 AM To: craftcms/shopify ***@***.***> Cc: Beck Bailey ***@***.***>; Comment ***@***.***> Subject: Re: [craftcms/shopify] Default variants returning null in Craft 4.x (Issue #126) Hi All Do you see this issue when in normal operation syncing using the webhooks or is this when you are syncing via the CLI? Thanks! — Reply to this email directly, view it on GitHub<#126 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAN5MH3TFRJG6XGUB7LMHVL2GEVWBAVCNFSM6AAAAABRANQRASVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNJQGY2DSMZQGU>. You are receiving this because you commented.Message ID: ***@***.***>

[nfourtythree]

Hi All

Is this issue still occurring for you? Do you see any errors in your logs that are related to the Shopify web hooks?

Thanks!

[beckbailey]

Hi All

Is this issue still occurring for you? Do you see any errors in your logs that are related to the Shopify web hooks?

Thanks!

I do not see anything in my logs searching for [ERROR], shopify, hooks.

[nfourtythree]

Hi @beckbailey

Can you make sure you are on the latest compatible version of the plugin.

After that please can you run a full sync using the command line tool craft shopify/sync/all and posted the screenshot of the completed task or errors here. If it was successful could you check if all the data is present.

Then we can take a further look into this.

Thanks!

[beckbailey]

@nfourtythree - I updated to the latest version of the plugin. When I run the command I get:
"Error: REST request failed: "Exceeded 2 calls per second for api client. Reduce request rates to resume uninterrupted service."

[nfourtythree]

Hi @beckbailey

Thank you for your response.

Does the error persist if you use the --throttle option when calling the sync command? (Note this will increase the length of time for the initial sync)

Thanks

[beckbailey]

@nfourtythree thank you I wasn't aware of the throttle option. I applied it and synced successfully with no errors and no null variants!

[nfourtythree]

Hi @beckbailey

Great news that this is all working for you.

We will close this issue now things are working and for the fact that we are currently working on a new version of this plugin which we believe will also mitigate issues like this in the future.

Thanks!