Welcome to the Customer Success Guide, a comprehensive resource designed to help professionals in the B2B SaaS and Customer Success industries expand their knowledge and skills. This open-source project is built using Next.js and Markdoc, with a focus on delivering a smooth and easy-to-navigate learning experience.
This guide offers six high-level modules covering topics from beginner to advanced levels in Customer Success. Users can follow the guide step-by-step or jump to specific resources based on their needs.
The Customer Success Guide is an open-source project, and we welcome contributions from the community. By collaborating and sharing knowledge, we aim to create the most comprehensive and up-to-date resource for Customer Success professionals.
The guide is built using the following technologies:
- Tailwind CSS - the official Tailwind CSS documentation
- Next.js - the official Next.js documentation
- Headless UI - the official Headless UI documentation
- Markdoc - the official Markdoc documentation
- DocSearch - the official DocSearch documentation
- TailwindUI Syntax Template - A customizable and responsive design system based on the Tailwind CSS framework, used to create a visually appealing and user-friendly interface for the guide.
We're always looking for expert Customer Success professionals and developers to contribute to our guide. If you have valuable insights, case studies, best practices, or technical expertise that you'd like to share, we'd love to hear from you.
Please follow the contribution guidelines below:
- Fork the repository.
- Create a branch with a descriptive name.
- Make your changes and commit them with a clear and concise commit message.
- Submit a pull request to the main repository.
We'll review your contributions and provide feedback as needed. Together, we can continue to enhance the quality and breadth of our resource.
The content of the Customer Success Guide is released under the Attribution 4.0 International (CC BY 4.0) License. Please refer to the LICENSE file for more information.
If you wish to fork the repository and use the TailwindUI Syntax Template for personal or commercial purposes, please note that you will need to obtain a separate TailwindUI license.
We hope you find this guide helpful and informative as you embark on your journey into the world of Customer Success. Enjoy the learning experience!