diff --git a/packages/ring-client-api/rest-client.ts b/packages/ring-client-api/rest-client.ts
index 797301a3..e646d38b 100644
--- a/packages/ring-client-api/rest-client.ts
+++ b/packages/ring-client-api/rest-client.ts
@@ -153,13 +153,20 @@ async function requestWithRetry<T>(
     return data
   } catch (e: any) {
     if (!e.response && !requestOptions.allowNoResponse) {
+      const message = 'Error: ' + e.message +
+        (e.cause?.message ? ', Cause: ' + e.cause.message : '') +
+        (e.cause?.code ? ', Code: ' + e.cause.code : '');
       logError(
-        `Failed to reach Ring server at ${requestOptions.url}.  ${e.message}.  Trying again in 5 seconds...`,
+        `Failed to reach Ring server at ${requestOptions.url}.  ${message}.  Trying again in 5 seconds...`,
       )
       if (e.message.includes('NGHTTP2_ENHANCE_YOUR_CALM')) {
         logError(
           `There is a known issue with your current NodeJS version (${process.version}).  Please see https://github.com/dgreif/ring/wiki/NGHTTP2_ENHANCE_YOUR_CALM-Error for details`,
         )
+      } else if ((e.message.includes('fetch is not defined'))) {
+        logError(
+          `Your current NodeJS version (${process.version}) is too old to support this plugin.  Please upgrade to the latest LTS version of NodeJS.`,
+        )
       }
       logDebug(e)