v3.5.0

kAIron Release Notes (Aug 14, 2024)

Version:- Backend: 3.5.0    UI : 3.5.0

🚀 New Features:

• Schedule Action
• The schedule action lets bot designers automate tasks by timing them for optimal execution. Pyscript runs at the scheduled time, adding dynamic behavior and enhanced control to the bot flow.

• Callback action
• Introducing a new feature that generates dynamic callback URLs, capable of executing corresponding Python scripts in either synchronous or asynchronous modes. These URLs can be configured as callback endpoints for third-party services,
  enabling seamless integration. Events triggered by these services are processed using the associated Python scripts, allowing flexible and efficient event handling.

📈 Improvements:

• The Razorpay action now allows sending custom data when creating an order. This data can be selected from a value, slot, sender_id, or key vault and will be sent during events like payment success/failure or other subscribed events.
• A dropdown menu was added to the hyperparameters section of the prompt action form for model selection.
• Added chat query support for user conversations through LLM on the customer support page.

🛠 Bug Fixes:

• Not able to save change in client config for new/old client.
• For the bot deployed on the website, the chat history is cleared during page navigation.
• When dealing with large datasets, the Knowledge Vault page experiences slower loading times than expected.

🔮 Coming Soon:

• Create WhatsApp flow in Kairon platform and use it as flow action
• Sync Shopify with meta and use it as a WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

v3.4.2

kAIron Release Notes (July 31, 2024)

Version:- Backend: 3.4.2    UI : 3.4.2

📈 Improvements:

• Broadcast retry
• Client nudges should incorporate conditions such as "is" and "includes".
• Updated the initial UI when opening the broadcast page from the "templates" section to "live broadcast".
• Added a "Created At" column in the templates section of the broadcast page, sorting templates by the latest timestamp.
• Set GPT-4o-mini as the default model.
• Multiselect available in dropdown and form.
• Login page UI revamp

🛠 Bug Fixes:

• Adjusted the button's layout in the carousel.
• Limit configuration issue for results in the DB action search.
• Text fields appearing in a single line in the content table on the Knowledge Vault page.
• UI goes blank when selecting an authentication template while creating a broadcast notification.

🔮 Coming Soon:

• Create WhatsApp flow in Kairon platform and use it as flow action
• Sync Shopify with meta and use it as a WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

v3.4.0

kAIron Release Notes (July 23, 2024)

Version:- Backend: 3.4.0    UI : 3.4.0

🚀 New Features:

• Whatsapp template creation from kairon platform
• Enable to create reusable templates for your broadcasts, making it faster and easier to communicate consistently with your users.

• gpt-4o-mini support in platform
• Enabled user selection of gpt-4o-mini model for enhanced platform capabilities and personalized experiences.

📈 Improvements:

• Carousel can be configured in kAIron client through pyscript.

🛠 Bug Fixes:

• The response text for when the agent is unavailable is incorrect.
• Support for floating-point values in payload table.
• Rename prompt management to Knowledge Vault.

🔮 Coming Soon:

• WhatsApp Broadcast retry
• Create WhatsApp flow in kairon platform and use it as flow action
• Sync Shopify with meta and use as WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

v3.3.1

kAIron Release Notes (July 19, 2024)

Version:- Backend: 3.3.1    UI : 3.3.1

🚀 New Features:

• Live agent chat summarization
• Summarize the interaction between the user, bot, and agent during a session for the live agent in the customer support dashboard.

• Date-time picker
• The date and date-time picker widgets are now available in the Kairon client.

• Enabled Hybrid Search (Filter + Contextual Search ) in DB action
• Allow the user to combine filter with Contextual Search to have more accurate results from the Vector DB.

📈 Improvements:

• Users cannot name components using reserved keywords or restricted names to ensure system integrity.

🛠 Bug Fixes:

• In the audit log, the actor's name is incorrect when another user performs CRUD operations in a shared bot.
• In the payload table, if the column number in the bot setting collection is configured as 'n', it only allows the creation of 'n-1' columns
• File upload is failing due to form name validation.
• If the agent gets disconnected, they should not be able to send messages to the client and should only be able to close the connection.
• Loss of Slot Mapping Configuration During Bot Transfer.

🔮 Coming Soon:

• Whatsapp template creation from kairon platform
• Retry Broadcast for WhatsApp
• Create WhatsApp flow in kairon platform and use it as flow action
• Sync Shopify with meta and use as WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

v3.2.4

kAIron Release Notes (July 01, 2024)

Version:- Backend: 3.2.4    UI : 3.2.7

🚀 New Features:

• Quick reply support in live agent
• With the quick reply feature, agents can now save pre-written responses and use them with a single click, significantly reducing communication time.

📈 Improvements:

• Bot nudges can now be configured based on user inactivity time.
• This release includes new animations for nudges and buttons within nudges.

🛠 Bug Fixes:

• "Hi buddy" is still appearing in the bot invite email instead of the recipient's name.
• In the chat history list view, "NaN" is displayed for live agent chats.
• The component selection box appears behind the node,obscuring parts and limiting access to some options in Custom and Rule story types.

🔮 Coming Soon:

• Live agent chat summarization
• LLM Factory & LLM Lite
• Date & Time picker
• Whatsapp template creation from kairon platform
• Create WhatsApp flow in kairon platform and use it as flow action
• Sync Shopify with meta and use as WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

v3.2.1

kAIron Release Notes (May 31, 2024)

Version:- Backend: 3.2.1    UI : 3.2.3

🚀 New Features:

• New nudge templates
• Added mobile specific nudge templates.

📈 Improvements:

• With the change in the telemetry collection schema, telemetry events will now be captured within the telemetry-id collection.
• Display the count of content/strategy on the nudge listing.
• The phone number ID field name has been changed for WhatsApp Meta.
• The nudge content ID should be recorded in the nudge logs.

🛠 Bug Fixes:

• On clicking outside the pyscript editor while editing, the changes are not saved or reflected..
• Replace "Hi buddy" with the recipient's name in email templates.
• On the customer support page, loading user data takes an unusually long time.
• If the agent isn't logged in, the user won't receive any information.
• Whenever we forget to enter a field in the prompt action and attempt to save it, all the content disappears.

🔮 Coming Soon:

• WhatsApp Template creation
• Create WhatsApp flow in kairon platform and use it as flow action
• Sync Shopify with meta and use as WhatsApp front store
• Email Broadcasting
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

3.2.0

kAIron Release Notes (May 16, 2024)

Version:- Backend: 3.2.0    UI : 3.2.0

🚀 New Features:

• Live agent
• We have integrated a live agent support feature directly into the platform. This new feature eliminates the need for third-party support services, providing a seamless and efficient support experience for our users.

📈 Improvements:

• Bot content upload with file upload.
• Show count of content/strategy on nudge listing.
• Option to move to next content and strategy from content/strategy details page.
• Nudge content ID should be captured in the nudge logs.
• Search feature added whenever we want to add a slot in a widget or whenever we do slot mapping.

🛠 Bug Fixes:

• The issue where new utterances were shown at the bottom has been fixed, they will now appear at the top for easy access.
• Font size modification for button is not reflecting on the nudge template while configuration.
• Chat client telemetry events are not captured if shadow dom is enabled.
• URL's like kairon.com and kairon.com/ are required to be configured in the nudge strategy.

🔮 Coming Soon:

• New nudge templates
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Notifications

2.21.11

kAIron Release Notes (Mar 15, 2024)

Version:- Backend: 2.21.11    UI : 2.21.11

📈 Improvements:

• Quick reply buttons for messenger and chat client.
• Allows users to select predefined responses, making interactions faster and more interactive.
• Set a maximum character limit of 60 for bot names.

🔮 Coming Soon:

• Platform support for Rasa 3.0
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Live Agent systems
• Notifications

2.21.10

kAIron Release Notes (Mar 08, 2024)

Version:- Backend: 2.21.10    UI : 2.21.9

📈 Improvements:

• Nudges now dynamically resize based on screen size.
• Added functionality to display a nudge when the user approaches the menu bar.

🛠 Bug Fixes:

• Filter issue for timestamp on action logs and data validation logs.
• Unicode characters not displaying properly on chat client.

🔮 Coming Soon:

• Platform support for Rasa 3.0
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Live Agent systems
• Notifications

v2.21.8

kAIron Release Notes (Feb 28, 2024)

Version:- Backend: 2.21.8    UI : 2.21.8

📈 Improvements:

• Button support in facebook messenger

🛠 Bug Fixes:

• Fix for complete chat history delivery in zendesk ticket
• Payload content fix in prompt action

🔮 Coming Soon:

• Platform support for Rasa 3.0
• Bot onboarding using business templates
• Offline reply to end user's messages
• Web search action
• Telemetry Analytics
• Live Agent systems
• Notifications