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Slack Chat integration #227

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janaka opened this issue Feb 26, 2024 · 5 comments · Fixed by #236
Closed

Slack Chat integration #227

janaka opened this issue Feb 26, 2024 · 5 comments · Fixed by #236
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enhancement New feature or request

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@janaka
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janaka commented Feb 26, 2024

A Slack integration/app that can be installed into a Slack instance and allows users to interact with Docq via a specific channels where the bot is enabled.

The initial use case is where a customer org currently has a Slack channel for internal support for an area like Platform Engineering.

An admin with permissions to configure apps in their Slack org and admin access to Docq should be able to setup the Docq slack bot in the Platform Engineering Slack channel. The configuration on Docq will be the same as the current bot widget. Except access will be authenticated unlike the bot widget with public spaces.

User's can '@DocQ' to ask questions.

@janaka janaka added the enhancement New feature or request label Feb 26, 2024
@osala-eng osala-eng self-assigned this Mar 5, 2024
@janaka
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janaka commented Mar 6, 2024

@osala-eng yesterday I came across https://www.nango.dev/. Can you take a look. A smarter way to go in theory but not sure how solid it is. Will be the self-hosted version.

@osala-eng osala-eng linked a pull request Mar 8, 2024 that will close this issue
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@janaka
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janaka commented Mar 11, 2024

@osala-eng did you get a chance to look at Nango, which I mentioned above?

@janaka
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janaka commented Mar 14, 2024

@osala-eng

  • what's the latest dev progress?
  • what's the verdict on Nango vs native integration?

@janaka
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janaka commented Mar 14, 2024

Only saw your email after that^ comment so pls ignore.

@osala-eng
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Okay

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