From e4157745122ee77e56d2015e4eb8403832084c6c Mon Sep 17 00:00:00 2001
From: Aubin <60398825+aubin-tchoi@users.noreply.github.com>
Date: Fri, 22 Nov 2024 14:46:04 +0100
Subject: [PATCH] [connectors] Fix timeouts when syncing Zendesk articles
 (#8843)

* perf: only fetch sections for the category when syncing articles

* perf: only fetch the necessary users when syncing articles
---
 connectors/src/@types/node-zendesk.d.ts                  | 3 +++
 connectors/src/connectors/zendesk/temporal/activities.ts | 7 +++++--
 2 files changed, 8 insertions(+), 2 deletions(-)

diff --git a/connectors/src/@types/node-zendesk.d.ts b/connectors/src/@types/node-zendesk.d.ts
index c030b65f4e9b..f857a1a2a5b1 100644
--- a/connectors/src/@types/node-zendesk.d.ts
+++ b/connectors/src/@types/node-zendesk.d.ts
@@ -208,6 +208,9 @@ declare module "node-zendesk" {
       };
       sections: {
         list: () => Promise<ZendeskFetchedSection[]>;
+        listByCategory: (
+          categoryId: number
+        ) => Promise<ZendeskFetchedSection[]>;
         show: (
           sectionId: number
         ) => Promise<{ response: Response; result: ZendeskFetchedSection }>;
diff --git a/connectors/src/connectors/zendesk/temporal/activities.ts b/connectors/src/connectors/zendesk/temporal/activities.ts
index 0edc9f412c61..f9cdfdb1ea7e 100644
--- a/connectors/src/connectors/zendesk/temporal/activities.ts
+++ b/connectors/src/connectors/zendesk/temporal/activities.ts
@@ -331,8 +331,11 @@ export async function syncZendeskArticleBatchActivity({
     `[Zendesk] Processing ${articles.length} articles in batch`
   );
 
-  const sections = await zendeskApiClient.helpcenter.sections.list();
-  const users = await zendeskApiClient.users.list();
+  const sections =
+    await zendeskApiClient.helpcenter.sections.listByCategory(categoryId);
+  const { result: users } = await zendeskApiClient.users.showMany(
+    articles.map((article) => article.author_id)
+  );
 
   await concurrentExecutor(
     articles,