- An introduction to the platform
- Introduction to DB theory and platform
- Make sure to sign up for a personal developers instance at https://developer.servicenow.com/
- Make sure to have a github account
- Tour a PDI
- Training: ServiceNow Foundations eLearning [link](\ServiceNow Foundation Videos.md)
- Update Set Instructions
- Catalog Items
- Catalog Items - Flow Designer
- Catalog Items - Worflow
- Catalog Items - Personal Instance w/Workflow
- Record Producers
- UI Policies
- Client Scripts
- GlideRecord
- GlideAjax
- GlideAggregate
- Business Rules
- CSS
- Bootstrap
- Regular Expressions
- Aria Best Practices
- Performance Analytics
- Cheat Sheet & Quick Reference
- ITSM
- ITBM
- ITOM
- HR
- CSM
- SecOps/GRC
- Creator
- Case/Incident
- Knowledge
- Service Request
- Service Portal
- Change Management
- Reporting
- Visual Task Boards
- Survey
- Integrations
- Performance Analytics
- ATF
- SLA
- JavaScript (Programming Language)
- HyperText Markup Language (HTML)
- IT Service Management
- Web Components (Web Framework)
- Cascading Style Sheets (CSS)
- Web Services
- Configuration Management Databases
- Information Technology Infrastructure Library (ITIL) Processes
- Workflows and Automation
- User Interface
- Application Programming Interface (API)
- Agile Methodology
- Application Development
- Business Process
- Business Requirements
- Change Management
- Debugging
- System Administration
- Governance Risk Management And Compliance
- Single Sign-On (SSO)
- Test Automation
- CI (Continuous Integration) Practices and Tools - Conceptual
- Github, Jira, code repositories
- Regex
- Relational Databases: What they are; Data Modeling; Database querying criteria/best practices
- Reporting/Analytics
- Web Accessibility
- Tools: Explain the agile development/scrum/sprint process
- Visual Task Board for Developers
- Reporting and Dashboards
- Tools: Slack
- Exercise: Creating catalog items