The requested resource [/birt-viewer-osgi/frameset] is not available

[shahzad80]

I am trying to set up birt runtime on Rocky Linux 8.8 and Java version is 11.

The welcome page is displaying correctly but when I click on the view example button it displays an error that the frameset is not available.

can someone guide me on how to remove this error?

I would appreciate a response as soon as possible.

[speckyspooky]

It is dependend on your local settings based on your tomcat-server.
The main task would be to check your current server status and which processes are running.

I use not the same system details like you but I think the base checks are the same,
my system/local system details are: BIRT 4.9, Java 17.0.5, Tomcat 9.0.52, Windows 10 (enough RAM)

I will add some screen where your can check the status because it could be that your error is caused based on the wrong URL or that the server process isn't running correctly.

It could be sat there are to many details but I did'n now which status is given on your side.
Before I start, the target is to get the following URL running:
http://localhost:8080/birt/frameset?__report=test.rptdesign&sample=my+parameter

My starting point is that you have installed Tomcat 10 correctly and you copied the birt-folder to Tomcat-folder "webapps".
I have there the 2 main-folder "birt" and "example":

After you have started your tomcat-server sucessfully you can check this at the tomcat-log-folder.
There you can take a look into the log-files if there an critical error which avoid the process start:

• Check the status of your tomcat:

• Check server status:

• Check the listed applications:

• Check the "example" link of birt:

• Check the usage based on your "birt"-folder - my example it is called "birt":

The question is to which point you can go ahead till you see the first problem.

[shahzad80]

Thank you for your prompt and detailed reply.

this is right that your system spec and OS details are changed from mine system.
I am using RockLinux 8.7 BIRT 4.9, Java 11.0.19, Tomcat 10.0.21

This is my system details

I have just copied the runtime BIRT folder name birt-viewer-osgi into this path /opt/tomcat/webapps
under this folder, there was a directory name WebViewerExample and I rename it with the name birt-viewer then I tried to access the index.jsp which was present in the birt-viewer and then set the path of this file in tomcat. service file.

when I typed this URL into the browser it worked fine.
like this http://172.30.100.233:8080/birt-viewer-osgi/birt-viewer/

as I clicked on the view example button it displayed an error in the frameset.

I can access the Tomcat server page

as per my understanding, this URL http://172.30.100.233:8080/birt-viewer-osgi/birt-viewer/ opens this index.jsp file that I highlighted in the image and you can see that there are two files present for testing and launching the first title page of the report called test.rptdesign

Thanks again and really appreciate your other quick and detailed response.

[shahzad80]

I am attaching a screenshot of the Tomcat server log so you can find any clue that where am I making a mistake

Thanks.

[speckyspooky]

I can see 2 404 errors in your screen and the last of the error ist the "frameset?___..."

The good think is that the BIRT-eclipse starting page is displaid so we know it is not complettely wrong and crashed.
The 404-error here means that the server could'n find your target.

You have wiritten that your URL e.g. "http://172.30.100.233:8080/birt-viewer-osgi/birt-viewer/" was successful,
what appears if you need this URL and create the URL like:
"http://localhost:8080/**birt-viewer-osgi/birt-viewer**/frameset?__report=test.rptdesign&sample=my+parameter"
(based on your example).

Perhaps you will get a result.

[shahzad80]

Hello,

How are you doing?

got any luck regarding this issue Sir?

Thanks.

[shahzad80]

This is my server status and if you see on this image there is birt-osgi appearing on the server but again when I try to access from there it comes up with the same issue.

[speckyspooky]

Currently I haven't any new ideas or information. On my side I haven't Linux-server available thefore I cannot directly compare with your setup.

Have you tried your retest with the latest version BIRT-osgi 4.13 & Java 11?
Because in one of your screens is BIRT 4.9.0 listed. Therefore it would make a try to use the released version BIRT 4.13.

Could you see some other issue in the standard error-log file of your wildfly or on your catalina-log-file?
Perhaps some additional hints on it...

[shahzad80]

The same behavior happened after copying Birt 4.13 with Java 11 and 17 versions I tried this latest version first on the VM then I later moved to configure Birt 4.9 on a physical machine.

this is a log entry of Catalina.out file. but in this file, there is no specific information to get a clear picture to resolve this issue.

[shahzad80]

can you do remote access to my machine if you have spare time to check the settings on the VM?

you can join online session via any desk if you are comfortable with that have no other plans tomorrow or on Sunday.

Thanks.

[shahzad80]

today I downloaded old version of BIRT birt-runtime-4_2_2 but encountered the same error that was coming from the latest versions.

permissions are aligned correctly on runtime folder but really don't know exactly at what point or where am i making a mistake.

[claesrosell]

Hi.

I would just like to say that the key difference between Tomcat 10 and Tomcat 9 is that Tomcat 10 is only compatible with the new "jakarta" namespace and Tomcat 9 is compatible with the old "javax" namespace.

BIRT still relays on the old "javax" namespace, hence it is incompatible with Tomcat 10. You should use Tomcat 9 instead, hopefully, that will solve your problem.

[shahzad80]

Thank you again for your reply.

should I try Birt latest version 4.13 on Tomcat 9?

I tried on Tomcat 10 but it was not worked out.

[claesrosell]

Yes. Go back to 4.13 but use Tomcat 9 this time.
I have not used it myself but it should be the best release of BIRT.

[shahzad80]

Go to : "apache-tomcat-9.0.29/webapps/birt-viewer/WEB-INF/lib"
Unzip the "javax.xml.rpc-api-1.1.2.jar" file that are inside the javax.xml.rpc_1.1.2.v202203170910.jar
Remove the javax.xml.rpc_1.1.2.v202203170910.jar
Restart Tomcat

in my case above mentioned file that you pointed out is not present in my folder

/opt/tomcat/webapps/birt/WEB-INF/lib
I searched into this folder even I searched entire Tomcat folder but there is no file under this name javax.xml.rpc_1.1.2.v202203170910.jar

[shahzad80]

ok I am working on it and share the results with you in a short while

[shahzad80]

it worked without any issues.

Thank you for your great support both of you Thomas Gutmann and Claes Rosell

you guys are great and without your continued support, I was not able to do this task.

once again Thanks a lot.

can I connect you both of you people on LinkedIn or any other platform?