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search-consumer.md

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Search Consumer

Overview

The search screen is used to filter the list of consumers based on selected criteria. This is the common search screen for all the transactions such as -

  1. Collect payments
  2. Download bills and receipts
  3. Update consumer information

Search Parameters

The consumer can be searched on the following parameters -

  1. Owner Mobile Number - Allows search of consumer records that match the entered mobile number.
    • OLD Mobile Number
    • NEW Mobile Number
    • The user is able to search only when he/she enters the full mobile number. A partial mobile number search is not allowed.
  2. Name of Consumer - Allows search of consumer records that match consumer names with the input text.
    • OLD Name
    • New Name
    • Name search can be done with a partial name also.
  3. Old Connection id - Allows search of consumer records that matches the old Connection id entered in the search bar.
  4. New Connection id - Allows search of consumer records that matches the New Connection id entered in the search bar.

{% hint style="info" %}

  • As the user starts entering one field, other fields are made non-editable. When the user removes text/numbers entered in the field, other fields are made accessible.
  • Show more & Show less option expands and contracts the view.
  • When the user search matches only one record, the system shows the HH detail screen directly. The intermediary search details screen is not required. {% endhint %}

Search Result

The search result set contains the below information -

  1. Sub-Heading - Subheading text changes dynamically with the type of search carried out.
    • Following consumers match search criteria with
      • Phone Number as +91 - 7731045306
      • Name as ABCxyZ
  2. New Connection ID
  3. Old Connection ID
  4. Consumer’s Name
  5. Phone Number
  6. Address - Combination of Door Number, street number, Ward (if applicable)
  7. Clicking on the View Consumer Details button redirects the user to the HH Details screen.

Creative Commons License​All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.