From afe0a677de100b86e1fde4265bd6c6c65ce1a8ce Mon Sep 17 00:00:00 2001 From: Nathan Reese Date: Tue, 11 May 2021 06:38:29 -0600 Subject: [PATCH 1/4] Update reporting troubleshooting docs with section about Elastic Maps Service --- docs/user/reporting/reporting-troubleshooting.asciidoc | 10 ++++++++++ 1 file changed, 10 insertions(+) diff --git a/docs/user/reporting/reporting-troubleshooting.asciidoc b/docs/user/reporting/reporting-troubleshooting.asciidoc index c43e9210dd7c8..6bd63ecfc8a0b 100644 --- a/docs/user/reporting/reporting-troubleshooting.asciidoc +++ b/docs/user/reporting/reporting-troubleshooting.asciidoc @@ -16,6 +16,7 @@ Having trouble? Here are solutions to common problems you might encounter while * <> * <> * <> +* <> [float] [[reporting-diagnostics]] @@ -163,3 +164,12 @@ In this case, try increasing the memory for the {kib} instance to 2GB. === ARM systems Chromium is not compatible with ARM RHEL/CentOS. + +[float] +[[reporting-troubleshooting-maps-ems]] +=== Unable to connect to Elastic Maps Service + +https://www.elastic.co/elastic-maps-service[Elastic Maps Service (EMS)] is a service that hosts +tile layers and vector shapes of administrative boundaries. +Reports containing Maps with missing basemap layers or administrative boundaries is due to the kibana server not having access to EMS. +See <> for more information on how to connect your kibana server to EMS. From fffe1dc11defbe22b6d6f191f6b76d29f2d4b36c Mon Sep 17 00:00:00 2001 From: Nathan Reese Date: Tue, 11 May 2021 11:09:39 -0600 Subject: [PATCH 2/4] Update docs/user/reporting/reporting-troubleshooting.asciidoc Co-authored-by: gchaps <33642766+gchaps@users.noreply.github.com> --- docs/user/reporting/reporting-troubleshooting.asciidoc | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/user/reporting/reporting-troubleshooting.asciidoc b/docs/user/reporting/reporting-troubleshooting.asciidoc index 6bd63ecfc8a0b..7abc14ac98aeb 100644 --- a/docs/user/reporting/reporting-troubleshooting.asciidoc +++ b/docs/user/reporting/reporting-troubleshooting.asciidoc @@ -172,4 +172,4 @@ Chromium is not compatible with ARM RHEL/CentOS. https://www.elastic.co/elastic-maps-service[Elastic Maps Service (EMS)] is a service that hosts tile layers and vector shapes of administrative boundaries. Reports containing Maps with missing basemap layers or administrative boundaries is due to the kibana server not having access to EMS. -See <> for more information on how to connect your kibana server to EMS. +See <> for information on how to connect your {kib} server to EMS. From 645035d43e75a6870ea70839f9bcb620c829687f Mon Sep 17 00:00:00 2001 From: Nathan Reese Date: Tue, 11 May 2021 11:09:51 -0600 Subject: [PATCH 3/4] Update docs/user/reporting/reporting-troubleshooting.asciidoc Co-authored-by: Lisa Cawley --- docs/user/reporting/reporting-troubleshooting.asciidoc | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/user/reporting/reporting-troubleshooting.asciidoc b/docs/user/reporting/reporting-troubleshooting.asciidoc index 7abc14ac98aeb..32f420e1a54d3 100644 --- a/docs/user/reporting/reporting-troubleshooting.asciidoc +++ b/docs/user/reporting/reporting-troubleshooting.asciidoc @@ -169,7 +169,7 @@ Chromium is not compatible with ARM RHEL/CentOS. [[reporting-troubleshooting-maps-ems]] === Unable to connect to Elastic Maps Service -https://www.elastic.co/elastic-maps-service[Elastic Maps Service (EMS)] is a service that hosts +https://www.elastic.co/elastic-maps-service[{ems} ({ems-init})] is a service that hosts tile layers and vector shapes of administrative boundaries. Reports containing Maps with missing basemap layers or administrative boundaries is due to the kibana server not having access to EMS. See <> for information on how to connect your {kib} server to EMS. From 5bb267e81f3523f1f50f66020583d82da9238af6 Mon Sep 17 00:00:00 2001 From: Nathan Reese Date: Wed, 12 May 2021 13:22:32 -0600 Subject: [PATCH 4/4] review feedback --- docs/user/reporting/reporting-troubleshooting.asciidoc | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/user/reporting/reporting-troubleshooting.asciidoc b/docs/user/reporting/reporting-troubleshooting.asciidoc index 32f420e1a54d3..4305b39653f8d 100644 --- a/docs/user/reporting/reporting-troubleshooting.asciidoc +++ b/docs/user/reporting/reporting-troubleshooting.asciidoc @@ -171,5 +171,5 @@ Chromium is not compatible with ARM RHEL/CentOS. https://www.elastic.co/elastic-maps-service[{ems} ({ems-init})] is a service that hosts tile layers and vector shapes of administrative boundaries. -Reports containing Maps with missing basemap layers or administrative boundaries is due to the kibana server not having access to EMS. -See <> for information on how to connect your {kib} server to EMS. +If a report contains a map with a missing basemap layer or administrative boundary, the {kib} server does not have access to {ems-init}. +See <> for information on how to connect your {kib} server to {ems-init}.