From 3467c9db7c510614d0d61b00c2b7b5cf552785a6 Mon Sep 17 00:00:00 2001 From: Christos Kalkanis Date: Wed, 1 Nov 2023 16:03:11 -0400 Subject: [PATCH] Profiling: Troubleshooting for newer HA connecting to older stack --- docs/en/observability/profiling-troubleshooting.asciidoc | 8 ++++++++ 1 file changed, 8 insertions(+) diff --git a/docs/en/observability/profiling-troubleshooting.asciidoc b/docs/en/observability/profiling-troubleshooting.asciidoc index ea8be15fd3..156d48eeef 100644 --- a/docs/en/observability/profiling-troubleshooting.asciidoc +++ b/docs/en/observability/profiling-troubleshooting.asciidoc @@ -101,6 +101,14 @@ rpc error: code = FailedPrecondition desc= HostAgent version is unsupported, ple ---- + Follow the host-agent deployment instructions shown in Kibana which will always be correct for the {stack} version that you are using. +* You are using a host-agent from a newer {stack} version, configured to connect to an older {stack} version cluster. In this case, the following message is logged: ++ +[source,logs] +---- +rpc error: code = FailedPrecondition desc= Backend is incompatible with HostAgent, please check your configuration +---- ++ +Follow the host-agent deployment instructions shown in Kibana which will always be correct for the {stack} version that you are using. If you're unable to find a solution to the host-agent failure, you can raise a support request indicating `Universal Profiling` and `host-agent` as the source of the problem.