Unable to actually close the app (Linux/.deb)

[JocelynDelalande]

Steps to reproduce

1. Element desktop is up and running
2. I click « Element » then « Quit »

Outcome

What did you expect?

Electron app to close, not just to hide.

What happened instead?

Window vanish but electron app is still active : 

ps aux |grep element

$ ps aux|grep element
jocelyn   834859  7.0  1.0 1178659436 177296 ?   SLl  11:55   0:06 /opt/Element/element-desktop
jocelyn   834873  0.0  0.3 33794972 50868 ?      S    11:55   0:00 /opt/Element/element-desktop --type=zygote --no-zygote-sandbox
jocelyn   834874  0.0  0.3 33794960 49124 ?      S    11:55   0:00 /opt/Element/element-desktop --type=zygote
jocelyn   834876  0.0  0.0 33794984 12560 ?      S    11:55   0:00 /opt/Element/element-desktop --type=zygote
jocelyn   834941  3.7  0.8 34297936 146208 ?     Sl   11:55   0:03 /opt/Element/element-desktop --type=gpu-process --enable-crash-reporter=cfce13f3-8618-4718-9ecb-6fca4ced6c30,no_channel --user-data-dir=/home/jocelyn/.config/Element --gpu-preferences=WAAAAAAAAAAgAAAEAAAAAAAAAAAAAAAAAABgAAAAAAA4AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAAAAGAAAAAAAAAAYAAAAAAAAAAgAAAAAAAAACAAAAAAAAAAIAAAAAAAAAA== --shared-files --field-trial-handle=0,i,5445438882426001561,1102047133222954041,262144 --enable-features=WebRTCPipeWireCapturer --disable-features=HardwareMediaKeyHandling,MediaSessionService,SpareRendererForSitePerProcess
jocelyn   834945  1.8  0.4 33844708 73804 ?      Sl   11:55   0:01 /opt/Element/element-desktop --type=utility --utility-sub-type=network.mojom.NetworkService --lang=fr --service-sandbox-type=none --enable-crash-reporter=cfce13f3-8618-4718-9ecb-6fca4ced6c30,no_channel --user-data-dir=/home/jocelyn/.config/Element --standard-schemes=vector --enable-sandbox --secure-schemes=vector --bypasscsp-schemes --cors-schemes --fetch-schemes=vector --service-worker-schemes --streaming-schemes --shared-files=v8_context_snapshot_data:100 --field-trial-handle=0,i,5445438882426001561,1102047133222954041,262144 --enable-features=WebRTCPipeWireCapturer --disable-features=HardwareMediaKeyHandling,MediaSessionService,SpareRendererForSitePerProcess
jocelyn   834956 19.2  1.6 1191050008 275912 ?   Sl   11:55   0:17 /opt/Element/element-desktop --type=renderer --enable-crash-reporter=cfce13f3-8618-4718-9ecb-6fca4ced6c30,no_channel --user-data-dir=/home/jocelyn/.config/Element --standard-schemes=vector --enable-sandbox --secure-schemes=vector --bypasscsp-schemes --cors-schemes --fetch-schemes=vector --service-worker-schemes --streaming-schemes --app-path=/opt/Element/resources/app.asar --enable-sandbox --first-renderer-process --lang=fr --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=4 --time-ticks-at-unix-epoch=-1706240008325366 --launch-time-ticks=544910634479 --shared-files=v8_context_snapshot_data:100 --field-trial-handle=0,i,5445438882426001561,1102047133222954041,262144 --enable-features=WebRTCPipeWireCapturer --disable-features=HardwareMediaKeyHandling,MediaSessionService,SpareRendererForSitePerProcess

Operating system

Linux (.deb)

Application version

1.11.49

How did you install the app?

.deb from https://packages.element.io/

Homeserver

Synapse

Will you send logs?

No

[t3chguy]

If you run the app from your Terminal (after killing it entirely) element-desktop and Quit in the normal manner do you see anything on the terminal?

[JocelynDelalande]

@t3chguy In terminal, nothing happens at the moment I click the « quit » button (even if the window vanishes)

Here is the log if I run element-desktop from terminal :

$ element-desktop 
/home/jocelyn/.config/Element exists: yes
/home/jocelyn/.config/Riot exists: no
Starting auto update with base URL: https://packages.element.io/desktop/update/
Auto update not supported on this platform
Fetching translation json for locale: en_EN
Changing application language to fr
Fetching translation json for locale: fr
Resetting the UI components after locale change
Resetting the UI components after locale change
Changing application language to fr
Fetching translation json for locale: fr
Resetting the UI components after locale change
[839659:0201/133213.530263:ERROR:nss_util.cc(357)] After loading Root Certs, loaded==false: NSS error code: -8018
[839703:0201/133214.856282:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!

Once element is started, I see the last line of the log. If I click quit, it remains the last line displayed and the process is still active in the terminal (no prompt given back at any moment, unless I manually kill element processes).

[port19x]

I had trouble finding the "real" exit button.
It's bound to CTRL-Q and also available under File > Quit in the Alt menu.
Hope this helps another internet traveller

[t3chguy]

I click « Element » then « Quit »

So this seems to be an issue with the WM wrongly titling the option Quit instead of Close/Exit. All it does is close the window, which by default closes the app to tray. If you want Quit to actually quit you can turn off the tray and then it'll close fully:

Closing as a WM/DE issue and not an Element one.